Shoppers Drug Mart - Perth County

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About

Open 8am-12am Monday to Sunday

Story

The Best Beauty Destination in Stratford!

Featuring Full Lines of: Clarins, Lancome, Guerlain, Biotherm, Smashbox, Lise Watier, Elizabeth Arden, Gosh, Quo, Cover FX, Essence, L'oreal, Maybelline, Revlon, Covergirl, Marcelle, Rimmel, Physician's Formula, and more.

Fragrances: Chanel ,Thierry Mugler, Gucci, Armani, Ralph Lauren, Dolce & Gabbana, Givenchy, Calvin Klein, Prada, Issey Miyake, Jean Paul Gaultier, Dior, YSL, Cartier, Estee Lauder, Hugo Boss, Lacoste, Benefit, Marc Jacobs, DKNY, Vera Wang, Juicy Couture, and yes, Justin Bieber.

Skincare: Korres, Kibio, Avene, NeoStrata, Nuxe, Bioderma, Jouviance, La Roche Posay, Vichy, Etival, Reversa, Dermaglow, ROC, Strivectin, and No. 7.

Haircare: Frederic Fekkai, Joico, Macadamia, Organix, Klorane, Samy, Nexxus, Marc Anthony, John Frieda, and more.

Handbags: Sergio Ferretti, and Jeanne Lottie.

Jewellery: Foxy, Swarovski, and Bella.

Technology: Silk'n SensEpil, Zeno, and Tanda.

Address: 211 Ontario St Unit 1, Stratford, ON N5A 3H3, Canada

Phone: (519) 271-8600

Website

State: Ontario

County: Perth County

Zip Code: N5A 3H3

Opening Hours

Monday: 8:00 AM – 12:00 AM
Tuesday: 8:00 AM – 12:00 AM
Wednesday: 8:00 AM – 12:00 AM
Thursday: 8:00 AM – 12:00 AM
Friday: 8:00 AM – 12:00 AM
Saturday: 8:00 AM – 12:00 AM
Sunday: 8:00 AM – 12:00 AM

Update Info

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Reviews

Attended this location mid afternoon on a Friday. Not one cashier present during one of their busiest times. I do my shopping and scan my purchases. An item doesn't come up as the correct price. It was a purchase 2 and save type thing and good savings. This is the regular deal and not a sale price which should be in the system as it's not a new product or deal.nnNo employees were walking around looking to see if anybody wants a cashier or needs assistance. I push the assistance needed button and wait. I push it again and wait some more. I then speak to someone who has been 20 feet away the whole time, standing still, looking down not really doing anything of value. He takes the product to check the price and proceeds to wander around the store. He finally comes back and of course he can't change the price in the system so he pages someone.nnWe wait...he pages again. During this whole ordeal, not once did I see ONE other employee.nnFinally after more waiting, I tell the guy to delete the items and I pay and leave.nnThe customer service here has always left something to be desired and continues to deteriorate with every visit. The fact the product has buy 2 and save as a regular price and it's not in the system makes me wonder how many people have purchased and not paid the proper price. What do they care, right? More money for the owner and for Loblaws. Shoppers has been horrible for the last decade since they were acquired by them.nnI see the owner of this place likes to reply with a generic and disingenuous comment with a 1-800 number. That shows you all you need to know about their concern.nnI have no interest in the owner copying and pasting your uncaring response to this review.

Wanted to extend an extra thank you to the pharmacy staff who went out of their way to help me tonight.nnI had an injectable prescription to take and was struggling to give it to myself.nnAfter spending some time trying to convince myself to inject it, I knew I wasn’t going to be able to do it myself and figured I’d give them a call to see if they could help me.nnThe pharmacist I wish I got his name was incredibly understanding and helpful. While they usually don’t do these injections without an appointment from my understanding after explaining it was a timed sensitive dose, he offered to do it without one.nnOnce there, he was kind, understanding of my situation and knowledgeable on the medication.nnThank you again! I appreciate you and your team making a stressful situation for me, easy and painless.

Repeatedly late on filling prescriptions which are supposed to be autofilled, unhelpful & bad customer service. High dispensing fee. Charged my insurance even after switching, but then wouldn't let me pick up the medication. Go to Sinclairs instead.

I was doing a delivery to Ruffin’s pet store next door, they share the same dock as I was backing onto the dock the manager from shoppers stood there waiting thinking I was delivering to them.nI got out the truck and explained I was delivering to the pet store and not her she then started yelling at me and swearing at me saying I had wasted her time, I told her I never asked you to wait and she continued to shout at me like a psycho to the point people in the pet store could hear.nnAbsolutely disgusting behaviour and should not be  in a management position.

This shoppers services way to many people for the area causing there to be errors, lack of staffing and upset staff which leaks over into the customer experience. If you can I'd recommend trying the other shoppers in town but it may suffer the same issues I haven't had a chance to experience it yet

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