Shoppers Drug Mart

This is the worst pharmacy experience ever.nI made an appointment for 10 AM with specialist pharmacy is open at 9AMnAppointment said arrive 10 min earlynSpecialist arrives at 10:10AM, checks computer, can't find my appointment makes me fill out appointment form.n10:30AM specialist gives my forms to pharmacist.n10:40AM pharmacist tells me she has to set up, will be backn10:55AM pharmacist tells me she's ready.nAdditionally, the whole time I waited over 1hr there were 2 other pharmacist customers.nGo to another pharmacy and save your time

This is specifically about the pharmacy so much more expensive and so much more of a hassle than going to BeHealthy Pharmacy one block east of this location best prices in the area will match Costco‘s prices in some casesnnAnd no I am not paid for this.nnOn average 3 times more expensivennThe store side go to FreshCo one block south much cheaper.

How come none of these overpriced stores have a website that is functional. You click on flyern. Doesn't take you to any kind of flyer, search up butane canister.. and it just pulls up every lotion and and cologne. Most mom and pop stores have some sort of functional websight.

On Thursday, I had the pharmacy I normally deal with, transfer a prescription to this Shoppers Drug Mart when they were out of a medication I needed to refill. By Friday afternoon, I had not heard whether the prescription was ready to pick-up or not. After confirming with the other pharmacy that the prescription was transferred to Shoppers Drug Mart, I tried to phone the Shoppers Drug Mart to find out if it was ready to be picked up. What a nightmare! After spending an exorbitant amount of time navigating the Press 1 Press 2 auto phone operator to finally get to a human being, I was put on what that person said would be a “short hold”. 20 minutes later, the line went dead. Phoned back and played the stupid Press 1 Press 2 auto phone game again but as soon as the human answered and before I could say 1 word, I was put on hold again. Gave up on phoning and drove to Shoppers Drug Mart. There were only 2 people working in the pharmacy and they were running about like chickens with their heads cut off trying to keep up with the work. After 15 minutes or so, 1 of them was able to help me and get me my medication. While waiting, I noticed the Shoppers Drug Mart had no customers in it and next to no staff working. I do not blame the pharmacy staff for this poor experience, as they seemed to be doing the best they can, I blame Shoppers Drug Mart Corporate Management for understaffing their stores. I will continue to use my regular pharmacy as they treat their customers good and maintain good staffing levels. If I ever need to change pharmacies for whatever reason, Shoppers Drug Mart will be very last on my list to switch to.

I just got out of a coma and released from the hospital and another infection started I go see the pharmacist here but my emergency drug coverage was sent to a non diagnosing pharmacist and they only send it to one. This sick wouldn’t even send the prescription for it there so I could have relief. All for the revenue of $24. DISGUSTING

Directions to Shoppers Drug Mart with public transportation

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