Shell

Pull up at 2:00 in the afternoon to fill my bike. I try filling up, but the pump will not work. I go inside and the clerk tells me that I have to pay first because I am on a motorcycle. I asked why, and he says that people on motorcycles tend to steal gas. Stereotype much!? I asked if this was a policy of Shell, and he stated it was.

The service is good, no issue with the workers and since they’ve renovated the place it looks nice.nnMy only issue is that for a few times now and even before they had the renovation, everytime I put premium in my car, it always misfires on startup, I thought there was some weird after rain condensation going on and it goes away after a few drives. I avoided going to this gas station and since then the misfires have stopped. Not sure if anyone has experienced this before but this is just my observation, I don’t think I can go back anymore.

Gas prices are 1,50-1,55 in Ontario but this location charge more money $1,67to customers

Worst customer service I go there to buy cleaning thing for my car he scanned item it’s not coming in to the system he wasted my 5 minutes I’m standing like idiot outside I’m freezing then he say I need cash for transaction and then I left why the hell you keep things in gas station when you don’t put in system worst experience ever not coming back.

I was there around 3:30 p.m today, and received terrible service.There are no signs at the pumps indicating they take Visa and not Mastercard. Only when I went inside to find out why the prepay wasn’t accepting my card was I told. I was told they also take debit, so I went back outside and tried using debit and had the same issue- card rejected. I went inside once again for assistance and the attendant was on the phone and remained on the phone the entire time I was standing there waiting for him. After waiting 10 minutes for him to acknowledge me, I finally left and went to the Petro-Canada up the street, and used my Mastercard, without issue, to fill up there. I will not be returning to this Shell location. Horrible customer service!