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Reviews, get directions and information for Shadow Eagle Resto Bar & Grill

Shadow Eagle Resto Bar & Grill
Address: 11-1801 Dundas Street E , Whitby L1N 7C5, ON, CA
Phone: (905) 240-9000
State: ON
City: Whitby
Zip Code: L1N 7C5


Opening Hours

Monday: 09:00-00:00
Tuesday: 09:00-00:00
Wednesday: 09:00-00:00
Thursday: 09:00-02:00
Friday: 09:00-02:00
Saturday: 08:00-02:00
Sunday: 08:00-00:00


related searches: Shadow Eagle menu, Chef eagle bar and Grill Trenton, Shadow Eagle Facebook
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Reviews
I went here with my girlfriend for a hosted event in mid-September 2022, with about nearly 80 guests. It was my first time here, and to be honest, it was a disappointing experience. The staff were friendly, and tried to be accommodating, but the establishment only had what I would see were two staff attending to the entire venue our event, plus the general public, including tending bar. Nobody was tending to our tables, so off to the bar to get something to drink, and that was ok. The issues started when ordering food again, had to be done at the bar, although they did offer and did manage to bring the food to our sitting area later. First off, the menu wasn't updated, so all the prices were higher than indicated not by much, which we only discovered by accident when they presented the bill. We ordered four sets of appetizers, paid and went to our table to wait. We waited for a bit, then a staff member showed up at the table with a menu, indicating that one of the appetizers wasn't available, and asked if we wanted something else. There wasn't anything else on the appetizer menu that both of us could eat due to food sensitivities, so I said just to bring the other three, and it would be fine. When the first two appetizers arrived with no cutlery, napkins or plates - those came later, one of the sauce containers slide right off the plate when the server was putting it down on table, narrowly missing my girlfriend's clothing, and splattering on the floor under the table, now forcing everyone at the table to 'move' to accommodate. Staff were apologetic, said they would come back to clean it up not even when they came back the first time with plates and only two napkins for eating. Then the third appetizer came thereafter still no napkins to clean up the floor, along with another dish we didn't order. I said I didn't order it, and to take it back. They went away, and another staff came back and said that the kitchen made us these mac & cheese bites as a substitute for what we couldn't get - but as I said earlier, we didn't want anything else, just the three and also being dairy, I said we really shouldn't be having those - and the response was 'Well, you paid for a fourth appetizer already'. I wasn't expecting that answer, realized that I wasn't going to win here, and let it be I was still hungry by this point. Again we asked for napkins to clean up the floor, they apologized, and said they would come back. As we started to eat a little, we realized that no one was coming back. I then went up to the bar, and asked for napkins / paper towels. They gave me a few, which we used to clean up the floor ourselves. I think we had to go back a second time to get more. We didn't even finish all the appetizers, left the event early out of disappointment, and I wound up having stomach issues the next morning. I wish it could have been different, but that's my first and last time going here.
We went here before the pandemic and thought it was decent but it's definitely gone downhill. The service was great. The young lady serving us was very nice. But the food was very lacking. You could tell it was frozen and even store bought food. They were also out of some menu items and there was no one else there except for a few people at the bar so I'm not sure how well the place is doing. :/ Also I'm pretty sure they watered down the restroom soap... Just, eek. Yikes. Unfortunately will not be going back.
Nobody there!!! Bathroom was filthy. Chicken wings were good they just need to not use the same oil as fish and other deep fried foods.Food: 5/5
Amazing, food and customer service. Just 1thing asked for a Ceaser Salad, and was not told it would be more money to up it. But otherwise, awesome experience. Holly was great waitress, so friendly and helpful. Highly Recommended
Well,. I dropped by there a couple of weeks ago to check out a friend's band.... Let's just say the floor was extremely sticky like it hasn't been mopped in weeks. Washrooms are dirty and smelly and when it was time to pay the band they didn't get paid in full. The patio tables were dirty with many cigarette butts on the ground If the front of the house is like this ...do you really want to eat there? Stay away... Brenden there promotions manager has no clue and cancel hired entertainment last minute and jay the owner well let's say he talks a big game but a handshake means nothing to him. Do not visit this place you will be disappointed. You have been warned.
Great bar for wings, their Wednesday deal wings and fries for pretty sure it's $8. Friendly staff. And their chicken skewers and Greek salad is on point!
This weekend we had possibly one of the worst meals we’ve had in the last few years. The first tip off should have been the nearly empty massive restaurant. There was only one waitress/hostess/bartender working also. The massive menu,Which is 4 huuuuuge pages of meals, should have left us with many options to choose from but we literally settled on splitting a meal of chicken fingers because nothing sounded overly promising. Our obviously cooked from frozen chicken fingers came out quite quickly and our fries tasted like fish. The chicken fingers were very dark as though cooked with extremely old and dirty oil. My drink tasted watered down. Not once were we asked how our meal was, probably because they knew it was awful. The floor was also filthy as though it had been cleaned with very dirty water/mop. Anyways, I’d give a 0 rating if I could.
The cook can’t cook… this place is very unsafe and dirty. The washrooms have bugs flying around and human waste on the floor. The food was frozen cold and when asked to return it for a refund they denied it and got rude and said we weren’t allowed to be served midway through dinner. I asked for sauce for my wings as they were dry and I got denied.
I unfortunately have to change my rating to one star, it was originally a five star rating. I used to come here all the time a few years ago when they first opened. They were amazing back then. Amazing menu, great hand made food, great service. I don't know if there's new management or they're cutting costs but their quality has gone severely down hill. The menu no longer has their best options. They almost never have anyone actually eating, only drinking. Their food is now made with cheap ingredients and their servers aren't very nice and don't seem to care about customer service. My dad got the pizza which used to be a lot better but now tastes cheaply made. I had the chicken bruschetta fajitas or something. The chicken was left as full breasts of poor quality and I had to cut it while it was steaming on the fajita skillet and the other ingredients were cheap. It had little flavor and honestly made me feel sick the next day. Unfortunately my family won't be coming back here anymore unless they go back to the management, servers and menu/quality of food they had 2 years ago.
We use to go to this restaurant quite frequently as we are a mixed family of omnivores, a vegetarian and a vegan and they offer many options. It was one place that we could all eat. Looked at the menu on line to decide what we were going to eat and there was a full menu. When receiving the menu at the restaurant there were many items off the menu. Had we known this before going we would have gone somewhere else closer to home. My mother got a coffee that was cold. My husband ordered a Buffalo ranch wrap and a Greek salad. There was no Buffalo sauce on the wrap and when he asked were the dressing was for his salad was told that a Greek salad doesn't come with dressing!! He received Italian dressing. We waited and waited for my mother's dressing for her salad and when we finally got the waitresses attention she finally got her dressing. They gave us 2 napkins for 5 people and when asked for 3 more the waitresses seemed annoyed. We didn't see her again until we where ready to pay. Over all bad experience!! Never go again.
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