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Reviews, get directions and information for ServiceOntario

ServiceOntario
Address: 6788 Thorold Stone Road #4, Niagara Falls, ON L2J 1B4, Canada
Phone: (905) 358-5021
State: Ontario
County: Niagara Regional Municipality
City: Niagara Falls
Zip Code: L2J 1B4


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Though its quite busy in there, the agents are super friendly and understanding to peoples concerns and needs. A lady named Anne was super helpful in assisting change over vehicle information that I had no clue how to do. The rates are quite high as well, but for this location, its worth the wait.
7 years ago (10-02-2018)
Terrible service. Long wait. Had all the correct documents for health card, but not accepted. Went to another office with same documents and had no problems. Unacceptable.
7 years ago (17-01-2018)
Thought I would wait forever ... but no it was fast and the girls were very helpful :)
7 years ago (05-02-2018)
Super friendly staff and very empathetic. I listened in on one agent while I waited who was extremely nice to the people she was helping. Long line up before they opened on a Saturday, about 20 people. They were able to move through it at a respectable pace and they were still smiling by the time I got there. About a 45 minute wait however, so the powers that be should have had more staff on. Thumbs up to the staff though.
8 years ago (22-04-2017)
Despite what others have said I did not find the staff to be friendly, but rather it felt as though the person I spoke with was looking for any excuse to not do her job. It says CAA but the attitude feels much more like dealing with an apathetic government employee.
8 years ago (28-07-2017)
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