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Reviews, get directions and information for Sears Midland

Sears Midland
"Since 1956, Sears Home Services has been fixing appliances - 850,000+ 5-Star Reviews nationwide. We have local repair techs to fix your appliance, no matter where you bought it. Same day/next day appointments may be available. Simply call or click to book your appointment. We repair water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, and cooktops - major brands, makes and models including Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid and LG. We'll diagnose, explain the issue, estimate the total repair costs and repair the appliance. You can rest assured, knowing the repairs are covered by a 90-day satisfaction guarantee."
Address: RR 2, Unit 4, Midland, ON L4R 4K4, Canada
Phone: (705) 526-9381
State: Ontario
County: Simcoe County
City: Midland
Zip Code: L4R 4K4



related searches: sears customer service, sears brand, sears hours, sears deals, sears tools, sears kenmore, sears appliances, sears in store sales
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Reviews
Repair guys were professional and competent but the wait time for the repair was ridiculous. I was without a dryer for a month because my first appointment took two weeks for the guy to come out and determine what I had already said was wrong with it when I made the appointment. It was a simple problem and so the part should have already just been ordered and brought when the guy came out. But he said he had to order the part and scheduled another appointment in another two weeks.Service: Washer/dryer repair
It's very nice because they can fix everything.
Very disappointed waited 2 weeks for my appointment, technician arrives and is very friendly and professional but then he can’t find the model number on my oven and therefore according to company policy can not service it. So he leaves and I find the model number shortly after he left. Call back to see if he can return and I can barely understand it he call center person, get put on hold twice and all they do is try to reschedule the appointment. I repeatedly tell them no, I need to see if he can come back, he just left less than 30 mins ago. Their reply oh we can set you up for 3 weeks from now! They were not even listening to what I was asking. I am so dissatisfied and will not use this company again. And definitely will not buy an LG appliance again, have had nothing but issues since I bought it 5 years ago and of course now the extended warranty is conveniently expired
2 Technician Visits and my refrigerator still doesnt work, this issue is being unresolved for 3 months now, total waste of money and food Update #2 6/19/19: Still without any resolution, now technician didnt show up for appoiment and the earliest date available is July 31st.... it will be 5 months with a 1 yr old refrigerator broken... when are you guys will take me seroiusly?? Also, I sent the email requested and never got an asnwer back, Why should I be surprised?.... Awful service!!!
They don't to a scheduled appointment. When you call they just send your call to another person. You never can get any results. I am dealing with them for over 2 weeks for a washer repair .In August I went through the very same thing. Their service sucks.
My ice maker was repaired in May and worked for about a day. I made multiple calls and appointments. They finally showed up on the fourth appointment over 2 months later. My stove glass door exploded. A repairman came by on June 14th to get the number to order it and made an appointment on June 30th. No show again! Made appointments again multiple times with no shows each time. On fourth time, I had it repaired. I was told repeatedly when I called to inquire why they didn't show that Sears did not have any one that could come. Why was the appointment made then?! Very unhappy with taking off to be at home 3 different times before they finally came. They would have been very made if I had not been here when they came, wouldn't they but no consideration the other way around!!! The repairman did repair the ice maker and the stove during the fourth appointment. However, there was a hair between the plastic part that holds ice and the outer edge. When I showed it to him, he said it would be fine because it would be too hard to get out. I managed to get it out. Who wants hair in their ice?!!! He fixed the stove glass, but left a couple of places that had food on the inside glass so now it is dirty inside with no way to clean it. It can be seen from the outside and looks dirty so again, not happy! All he had to do was say something to me and I would have cleaned it or I know it would be expecting too much for him to take a rag that was right on the door handle to clean the food particles off. Overall, we are extremely unhappy and feel Sears took our money quickly but sure didn't return getting my merchandise fixed quickly. It was July 14th when they were finally fixed. May to July 14th seems a long time to have to wait!!!
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