Scotiabank

**No tellers at this location**nnMy sister flew into town to do executor work with me, and to our surprise the Scotiabank locations that said they were open on Saturday, were not Micmac Mall had renos, and Cole Harbour was not actually open.nnWhen we found a location that was open Clayton Park it too was not full teller service. We left extremely frustrated by the poor information put out there by Scotia, and we were not the only ones who left disappointed.nnMy sister had to take an extra day of vacation and re-book a flight, costing ~$1k!nnWe got to the Portland St location on Monday, and to our surprise, this location is permanently no teller service - advisors only, by appointment.nnI get that companies have to make money, but Scotiabank is shooting itself in the foot with horrible hours and a lack of teller capacity. It's all the more shocking given the booming growth that Halifax is seeing.nnMy family will be closing all of our Scotiabank accounts and taking our business somewhere that it's wanted.

Went to this branch because all the others near me are open like 10-4 super inconvenient and I thought this branch would be able to do the basic thing I needed certified cheque. They don't have any tellers at all so it's basically a glorified ATM machine and then theres like 2 staff there for appointments. And no where online did it state that so i wanted to share so others can plan accordingly.

Only One person Serving in the bank.nWait times are over 1 Hours in this bank.

ATM was previously open 24/7 and abruptly changed to 9-5 M-F, closed on weekends. Other banks on the street have not adopted this policy. There is no ability to swipe your card for access. If you need access to your cash or other ATM services and work normal hours, I’d consider banking elsewhere.

We had such a terrible experience both times we came to this branch after moving to dartmouth. Officer 206 was both times curt and avoidant to help. During our last visit, we had to pay off a closed scotia credit card and she asked us to pay online which we tried several times already before coming in and then said she cannot look us up because account is closed a lie because i know you can cuz i worked at scotia before until we gave more explanation. Just overall painful experience for a simple transaction.