Sanomed Medical Clinic

Amazing clinic. Super clean. Doctor Lu is the BEST doctor. I’m constantly booking appointments with him. He is knowledgeable, always very helpful and attentive! Have was guiding me at the begging of my pregnancy and is also ready to answer to any of my inquiries now when I have a midwife. Make sure to book appointment in advance, so you don’t have to wait in line, which may take hours!

I called ahead of time and spoke with the clinic receptionist, who was extremely friendly and helpful. I walked in with no wait, 30 minutes before closing, and was immediately seen by Dr. Lu. He was fantastic. This clinic is in a great location, and everyone I interacted with was extremely friendly, which is always appreciated because no one, not even a nurse, enjoys going to the doctor!

The clinic itself is nice and clean. But I put 2 stars because they made me wait 2 hours to see a doctor. I don’t know how receptionists is choosing priority clients but for sure if you have fever she will going to make you wait longer and if your there for something you can even talk over a phone with a doctor she’s let you in like in 10 minutes. So I do not recommend to use this walk in clinic if you have something serious. Because I was waiting first 40 minutes and than 2 hours to see a doctor for 5 and 15 minutes. Spent half of my day sitting in a cold lobby with fever and horrible through pain. I do hope management of the clinic will see this feedback and figure out the way to prioritize clients properly. Maybe they just need to change a receptionist.

I had my TB test and immunization records here. They took care of all my needs with their professional and agreeable services. And I like the clean environment here. People may complain about their walk-in service, but so along as you have your appointment ready, your experience should be smooth. Overall, highly recommended.

I'm so grateful that Dr. Lu and staff examined, cleaned and stitched my cut finger on a first visit as a scheduled walk-in on a busy day. Dr. Lu's explanations were thorough and everyone that works in the office was attentive, highly competent, warm and friendly. I worked in hospitals for 12+ years and never met a doctor like him.

I've had great experiences at this clinic. The receptionist Sophia is excellent & took the time to find me an appointment for an urgent matter even though they were very busy. Both the doctor and the pharmacist also went out of their way to help me.

Worst clinic ever. Doctors are rushed. They don’t really listen to you. Doctors are disorganized, so there is no communication between one appointment and the next. Wait times are sometimes fast but frequently can be 2 hours. Oh, and don’t try to actually walk in to this “walk in clinic.” There is never any space. You need to book appointment. But here’s the real joke: good luck booking an appointment. They simply don’t answer the phone. I have been trying for 2 days. I’m always “caller number 20-something.” Their callback feature is NOT REAL. They DO NOT call back. I would advise anybody reading this to go to a different place. Lord knows there’s is plenty of other clinics near by.

I found the docs and the clinic cool. However, because they made me wait for around an hour even after having an appointment, I am quite disappointed. I guess they could at least send a message or an email in advance if they are running late, because taking others’ time for granted is not appreciated at all.

Terrible staff. Rude and make fun of patients while they’re standing in the waiting area. Then they nickel and dime you. They keep adding fees every time you speak to them. I was told I had two fees to pay. Paid both and then they tacked on additional fees. They don’t take credit or debit, only e-transfers or cash. Don’t waste your money and go to a better walk in clinic

The worst costumer service ever I have seen in a clinic. I am really sick and in pain.Yesterday,they told me I need to get a covid rapid test and bring the negative result kit in-order for them to make an appointment. This morning they just changed they words and said no we didn’t say that! After I brought the test they said they don’t have any appointments for Today! This is ridiculous and disrespectful you forced me to do a rapid test because I have a sore throat and after that you said you don’t have any appointments. If you don’t want to give any appointments you should’ve told patients that we are fully booked instead of saying do the rapid test and come back!!!

Directions to Sanomed Medical Clinic with public transportation

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