Sam's Club

Had the best experience at customer service. Don't you normally hate returns? Nicole & her sidekick were laughing, efficient, knowledgeable - in spite of having migraine. Nicole is the Electronic Team Lead and was helpful with our phone & TV questions, too!
8 years ago (22-10-2017)

Don't buy new tire from the Sam's club. Every time I buy all 4 new tire from them with 55k or 60k or 70k mileage warranty. When I go to replace the tire due to worn out (normal wear and tear) as per the dealer's suggestion they will bring excuse or raise issues not to prorate the tire. They will raise issue/issues like tire worn out due to your car need alignment, mechanical fault, etc, etc. I always do car service with my car dealer (from where I bought the car), strictly do regular car maintenance - dealer says no issues with your car even they provide written copy certified that no issues (alignment, mechanical or whatsoever) but Sam's club personnel including store manager were adamant (manager did actually very rude behavior) not to prorate the tire. They tried to force me to buy the new tire again without prorate. This time I told, doing this, Sam's club is cheating with customer. I told them I'm done with your cheating business - I will buy new tire not with Sam's club anymore but with other vendors who actually care customer and respect tire warrantee. Bye bye Sam's club - stop cheating with customer - be honest and respectful.
8 years ago (22-10-2017)

Great store. Staff are friendly. Store is nice and clean and things are easy to find.
7 years ago (15-11-2017)

Great store. Always clean and stocked. Nice employees. Our family definitely gets it's money's worth out of the membership!
8 years ago (19-09-2017)

I was surprised to find my hearing test was with a doctor of audiology at Sams. Very informative and after the test she nailed what my hearing difficulty was. Very impressed.
8 years ago (08-09-2017)