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Reviews, get directions and information for SAIL

SAIL
Address: 8780 Boul. Leduc, Brossard, QC J4Y 0G4, Canada
Phone: (450) 321-1835
State: Québec
County: Montérégie
City: Brossard
Zip Code: J4Y 0G4


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews
I get a bad news when returning my unused purchace in brand new condition. There return window is 30 days it was for a trip of 30days, but found something else before leaving, not 50 they are very strick on the 30 days. They say the politic is printed on the back of the receip you have after the transaction. How to know if they send you the receipe by email and for a reason I never got it from they new systeme. To me you should know that before closing the sale. I other store it clear they avertisse it on big panel.nKeep shopping there if you agrea to thoses thermes I found another place that is more forgiving. But now I have a 566$ credit with a 1 year expiration date in a place that I do not want to get back! Compare to other place that give 90 days and up to 1 year... Disapointed you said, no frustrated for a no problem return, that I was thinking.nPre-sale service is good, after sale is you to see. I can't just imagine if you have a reel issue how you can work something out!
Bought socks. Darn Tough brand guaranteed for life. They require replacement as they are torn. The company says ship them back or bring them back to any retailer which Sail is. No invoice required. Was denied warranty claiming they need invoice which is contrary to vendor policy. Everywhere else I went like MEC exchanges them. I WAS a good Sail customer. Will shop elsewhere
Just went shopping today for a new winter coat for my daughter. & had the best customer service by Sabrine that I had to tell the manager because so many times, especially in the Customer Service Industry customers, sometimes don't have the best attitude & wanted to make sure she gets recognized for the great job she did.
I called the Brossard store twice in about 10 minutes: one to fishing department and one to the customer service. It looks like to me nobody speaks English there. The fishing department picked up my call and then hang up after hearing English. I thought maybe the customer service will have someone to help. Unfortunately, the same thing happened, hang up my call after hearing English. Great job!!!
Very helpful good sales did not have stock so they found some in other store so they ordered it and mailed it to my home
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Directions to SAIL with public transportation


8600 Leduc 260 meters
38
Lapinière / de Châteauneuf 270 meters
32
4
Lapinière / Colomb 270 meters
32
4
8900 Leduc 280 meters
38
Lapinière / Colomb 290 meters
32
4

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