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Reviews, get directions and information for Safeway Pharmacy Riverbend Sq

Safeway Pharmacy Riverbend Sq
"Full service pharmacy located in the grocery store, convenience of filling prescriptions while you shop"
Address: 576 Riverbend Square Rd NW, Edmonton, AB T6R 2E3, Canada
Phone: (780) 435-3906
State: Alberta
County: Division No. 11
City: Edmonton
Zip Code: T6R 2E3


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
This is my favorite pharmacy. I am really dumb with my chronic illness and CONSTANTLY forget I'm running low on my prescription or am out of refills and they have always been so nice about it even though I feel so dumb when that happens. They're always so nice helping me to get my last minute requests which are surely annoying and I appreciate that they work with those of us with memory issues.
Terrible experience. It took 4 separate visits to get my prescription refill. Pickup day and time were incorrect on the telephone system and by 2 staff members assuring me meds would be ready on the 2nd and 3rd visit. They were not.
Terrible customer service..I experienced rudeness by one of the employees.. not only was she rude but she accused me for not coming to pick up my prescription ..while I had called and said my car was not functional for a while due to cold weather..the lady by the name on Mitchell had a very degrading attitude and was working without a mask in the time of Pandemic. Left message for MR Walter the owner to explain my self but he did not bother to return my call. So I called him and was also promised a big tub of the refill cream for half price since technically it expires in three months but this one expired in one month and lady Mitchell denied it and was very verbally condesending and MR Walter the owner is very cold and rude ..I will not be visiting this pharmacy again and imagine staff without masks..how very sad ..of course we all experience rudeness every now and than but this pharmacy excels at it..
Asked them to fax my Doctor during this trying time, they said they would and that I would be in the Que. Turns out they never faxed Doctor for 8 more days until I asked about the status. Phoned Doctor and I made sure they sent it. Once received they now inform me I'm in the Que now and approx 30 day wait for an inhaler that i'm almost 100% out of. Actually they were rude about it as well. Never will use this pharmacy again. I have used Safeway Pharmacy since near their beginning.
Sara was very kind and compassionate, and also super helpful with answering all my questions which I had a lot of! Really great service and made me feel very comfortable.
Filling one refill prescription takes over 45 minutes. Who has that kind of time? It ised to be 15 to 20 mins.
Refused to take old medication when new medication was ordered. Now I have narcotics that I have to take to another pharmacy to dispose of.
Been using this pharmacy for over 15 years! Very responsive and helpful.
I was told to wait for 40 minutes. Ask to go home and come back. Decided to wait. This is for 2 refills.
Very helpful staff.
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