Safe & Secure Locksmith Ltd.

They were fantastic! I called them to change my locks, and they arrived quickly. The technician was friendly and professional, explained everything clearly, and completed the job in no time. The price was fair and transparent. I highly recommend the company for any locksmith needs!

Its 8:50 am and shop is still closed supposed to open at 8 30. Need to pick up a very urgent cheque, and screwed my hole day schedulelate for all my appointments. Absolutely no sympathy when calling customer service.nnResponse to owner: you dont need to be available for my needs 24/7 what a sarcastic way to respond to a customer but your Customer Service Representative needs to provide correct information. He initially said to wait 5 min, then 10, then 15. Ended up waiting outside 30 minutes until 9 am.nnI needed to drop my wife at work at 9 she was late. I needed to drop of my brother at st. Paul's hospital, he was late. And I was late to work. My package was a cheque that in needed by 11am today. And could not wait for the afternoon. Had your customer service provided accurate information I would have planned my day differently. Instead he was apathetic just like your response.

Friendly and fast service! They know their stuff, and were happy to answer all my questions. Got two keys for my Toyota within 15 minutes for a very reasonable price

Amazing service! Needed my BMW after-market key FOB programmed and cut. Performed perfectly! Very fast turn-around. Very pleased! Recommend this service to anyone that needs car keys programmed. They have all the right tools and skills to do a tremendous job. Cheers!

This business has a contract with FedEx to be a pick up package site they have the FedEx sign in their front window if you call the shop the phone goes to an out of country answering service that can’t help you, they just say they’ll get back to you, the shop is not open at all on weekends and from other reviews it’s clear that the business priority is emergency locksmith call outs, not FedEx customers that they have taken on to service.nnI spent days calling them, the overseas staff couldn’t even reach the office on a week day to check on my package, they told me the shop is understaffed so no one could follow up on my FedEx package query - I’m sorry but this is totally unacceptable service for a FedEx “pick up” location.nnIf I could find the complaint email on fedex’s website I’d suggest they use another local provider that is open on weekends and has sufficient staff available on week days to support FedEx customers.