I visited the Niagara Falls area in Late August/Early September 2022. We visited this Ruby Tuesday after having a stressful arrival. We visited the area rather late; it may have been after 10:00 pm. We decided rooftop seating to take in the view but it was rather chilly. We decided to move closer inwards and it was a bit better. Our waiter was really friendly I don’t remember his name. Once our drinks came and we tasted them I came to the realization we were no longer in the US. Our drinks had natural taste to it which was different but it was good. The food on the other hand wasn’t good we didn’t even finish it. No one finished or liked their food. We were tired and wanted some sleep so we immediately requested the check. The only reason why we took it to go is because we passed some homeless people and decided to give it to them instead of wasting it. The prices here is really expensive, it seemed like each entrée started at $30.00. Our bill was over $100 for the 3 of us. I’m not sure if I would return to the restaurant due to the prices and the food not being good. But this location is a beautiful view of Clifton Hills. I gave 2 starts because the staff was very polite and friendly.
Food was prepared fresh. I had poutine instead of regular fries. Impressed that it came with real cheese curds and a delicious gravy. Burgers were good too. It was slow when we came in. Off season.
I know that there is usually less to expect especially when you choose a restaurant that’s located in the heart of attraction area. But the portion and quality of the dishes are ridiculous for the price that we are paying. The chicken fresco is very dry and unseasoned, the burger that we got looks nothing like the picture. The waitress said the chicken was in smaller portion because it was late, but the manager came to our table afterwards and indicated the chicken was in standard portion5-6oz, which was not indicated on the menu. ps. We got a flat fork In short, pricey, tastes bad, long wait. The service was ok to be fair.
Avoid!!! love a good Ruby Tuesday but. Yeah. Drinks were weak, service was slow had to ask twice for our server after being seated and overheard them say it was "dead", salad bar was mediocre no brown croutons, 4 kinds of peppers, only iceberg lettuce, mac & cheese was watery/flavorless/gummy, soup was overpriced for the few spoonfuls I had, and the fish was super salty. One or two of these would be OK, but the problems kept piling up. Sorry RT.
Not bad. Burger and fries weee good, Caesar salad was okay. My wife didn’t really care for the pasta, she said it didn’t have much flavour. Nice waitress, good service, quiet atmosphere.
For a restaurant, they say, "it is all about the location". And Ruby Tuesday , wins this one, hands down. Located in this strategic corner of Clifton Hills, at the beginning of the Falls area, one cannot miss the restaurant. Pre covid, this part of the street was always densely packed. But not so much today as the crowds are still not sure about venturing out these strange times. Our group decided to have dinner here. The restaurant diligently implemented all the prescribed protocols before letting us in. Ruby has always been a very pricey place. Being in a high traffic tourist location allows them the liberty of being one. But, we noticed, the prices had gone up even further as compared to pre Covid. One could not probably fault them foe this given the turbulence restaurants have gone through. The service was excellent. The food great in quality and taste. The menu well composed. If there was any shortcoming it was the portion size. It clearly seemed much smaller than before and many, in our group, left not having been satiated. In fact they had to go home and have another bite. For visitors at the Niagara Falls region, this is a very recommended place. Foe the management of this restaurant, please do something about the portion size. Let your customers not go back unsatisfied.
I will tell you this. I came here with a group of 12. Before the rest of the party showed up I sat at the bar and waited. I talked to one of the servers. What a gem she was. She had told me how many people were working. It wasn't much. But you would never know it. The servers didn't get one thing wrong. They were attentive and very helpful. I had witnessed them deal with some very unreasonable customers and gained much respect for the workers. Food was good, the kids really enjoyed themselves here too. Steak was cooked perfect. Will visit again. Thank you. If everyone just had a little more patience and respect a worker shortage things would go smooth. Should have your staff train others because they handled it like professionals. Also the kids loved the spinach and artichoke dip
Tried poutine and chicken wings for quick appetizer…With cold weather outside, it felt like heaven! Freshly made, hot and perfect taste !!! Will definitely try main entrees next time! Ambiance was good and relaxing!
Food was over cooked and over priced waited an hour for our dinner couldn't even finish it, because it was to hard to chew. The waiter was very nice, kind and understanding he apologized for the incompetence of the kitchen staff. The drinks and coffee was okay. This drink is called a Ruby relaxer it tastes fruity and it's made with vodka.
The best meal in Niagara so far. Standard fare but well enough done for a reasonable price with fast friendly server