Everything at this location was very underwhelming and below average. Arrived around 6pm and was seated pretty quickly. Server introduced himself very nicely and professionally. Sadly we did not see much of him for the rest of our stay because the restaurant was so understaffed. We saw him a total of 3 times for less than 5 minutes. We saw him when we were seated, when we go our water/drinks/food and when we paid for our bills. The nachos was just overly cheesy and not layered. It was just a large chunk of cheese tossed into the top. The bacon cheeseburger was great. You can expect a price increase for every item on the menu, but NOT as much of a price increase in comparison to other restaurants in Clifton hill. When it was time to cash our table out, he threw the bill at a female guest on our table which was unacceptable. Service really needs to step up, doesn’t seem like this place is managed that well….won’t be back again…
Had such a good experience at this location. Second time here. Prices are good and food quality is good. Service was excellent. Adrianna was our server, really appreciated her kind and quick service. Love the drink promos and the atmosphere. There is ample parking in the area and free wifi.
Food was yummy. Ambiance was cool and nice, we sat outside on patio. Only thing that’s a little annoying is music is too loud, can’t carry on a conversation at your table. Good service and prices are reasonable as well. Located right on the main strip close to everything
First time there. Food, drinks, . We had a table outside but it became chilly, they were kind enough to sit us at a booth, inside, family is happy and I don't hear complaints. That's a good thing, for me. Servers/waitresses . Our first good meal since we arrived to the area. I won't even mention in this review night prior at a location on the U.S. side. Recommend.
I always go here when i come to Niagra but today i was a bit disappointed, however it was very busy. We were in a line but we got a table in a minute. We ordered 2 steaks, one of them was a bit dry and hard when we ordered medium well, the other steak was nice and tender, and we ordered the chicken fajitas as well. The presentation was very nice, very filling and tasty however the vegetables that were on the side were a bit old. We ordered the cheddar and broccoli soup and it was so tasty and amazing. The staff were great and always would check on you if you need anything. I love this place; whenever i came it was very calm and quiet but today it was very busy and its ok in my opinion if the food isn’t the best as it always is. Overall it was a good experience, thank you for everything.
First time to this location and felt a bit nostalgic as all Kelsey's locations closed in Alberta years ago. We were seated quickly and our server was very friendly and welcoming. While food was served within a reasonable time, our two kids' pasta dinners were way undercooked. Though our server was apologetic and offered to redo them, we declined as we didn't want to wait around any longer and our kids were satisfied polishing the sides and munching on our food. The manager also came by to apologize and removed both kids meal from the bill. Aside from this issue, we really enjoyed our dinner at Kelsey's and would return the next time we're in the area. Kid-friendliness: Great kids meal offerings, reasonably priced and well portioned.
The quality of choices that you have for food in Niagara falls is quite disappointing. This place is above the local average. The burger was sub par and could have been better. The salad and the fish and chips were good. The location is great and the service is OK.Food: 4/5
Great service and friendly staff. The food and drinks were well priced for Niagara Falls. I had the Nashville Hot Chicken and Biscuits which was good and the portions were huge. I couldn't finish my meal. The Strawberry Rhubarb Gin Smash was also good and refreshing. It was a good experience overall.
The restaurant is in the main street in the center of cliffs hill, we came to eat at the evening and was full of people and great vibe. We had great service. The waiter was very nice and the food is very delicious, Best burger I had lately. I recommend this place.Recommended dishesHamburger, Fries
Cute and huge place inside. Queue time is quite ok outside but then there's at least another hour to wait inside for food. I went when it was very busy!! Took a beer which was great, the salmon and a starter. Food was not amazing, the salmon was dry and the starter soso. The location is nice as it's in the center.