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Reviews, get directions and information for Rosati's Pizza

Rosati's Pizza
"Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches that offer high quality, value and flavor. With five generations of experience, every piece of every recipe is original, ensuring Rosati's serves one-of-a-kind dishes from a one-of-a-kind family. As one of the oldest surviving family pizza brands in the U.S., the Rosati name has been firmly established in the city of Chicago and its suburbs. Generations have grown up with the brand and continue to spread it to every corner of the country. Transplanted Chicagoans all over the map have helped bring their favorite pizzeria to 150+ locations across twenty states"
Address: 1168 Dodge Ave , Evanston 60202, IL, US
Phone: +1 847-424-1111
State: IL
City: Evanston
Zip Code: 60202


Opening Hours

Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-00:00
Saturday: 11:00-00:00
Sunday: 11:00-22:00


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Reviews
I’ve been a a patron since this location opened up. For the most part whatever I order always comes out wonderful 9 out of 10 times I order. I never have an issue. The photo I posted was the 1 time that my pizza was overbooked ‍ . I’ll update review once I order again.
My order was spaghetti and meatball and garlic sticks. The order was 10 minutes later than the pick-up time, but overall, the taste was good, and the portion was big. The lady there was friendly. I'm satisfied with my order.
Carryout pizza that charges extra if you use plastic. That's not the big problem. It's that they don't tell you beforehand. Oh sure they ask, "Cash or Credit ". As soon as you say Credit or Debit the clerk punches the button and charges a non-food charge. Yes they have some labels on the CC terminal, but it's real easy to miss it. When this is brought to the attention of the clerk, he became somewhat arrogant and surly. What would it have taken just to mention that there will be a fee. MANAGEMENT YOU NEED TO DO A BETTER JOB TRAINING THE TEENAGE AMATEURS THAT YOU HIRE AT MINIMUM WAGE!
Just this past weekend, me & my family ordered a catering package from this location for about 30 people. It was absolutely amazing. Highly recommend the Party Package #2. The Italian beef was fantastic and they even through in a couple of extra pieces of bread. They also provided silver ware & utensils as well. Will definitely be ordering from this Rosatis again!
If you're looking for a slice of cheese pizza don't come here. They contaminate all of their pizzas with pork so if you're vegetarian or vegan You are out of luck. Also staff could be ghetto depending on the time of day. I asked the staff and management multiple times requesting requesting them to stop this they said too bad it is what it is... This location used to be the best now is trash
Just had the most disappointing experience! I ordered a pizza for delivery and they deliver the incorrect pizza. When I called ask them to send me the correct pizza. They told me that I had to bring the pizza to them before they would exchange it! This review is for the Evanston location. So I do believe I've posted it for the correct location.
Horrible customer service. Went in for a slice of pizza yesterday and waited for around 10 minutes and nobody came out to take my order. I could hear someone in the back and called out several times and no one assisted me. This was around 2 pm and it wasn’t even busy.
I'm highly disappointed in this location. I was very excited when they first opened because I've been a Rosati's fan for years - at other locations. Finally one opened near my home. But time and again this location has disappointed. Today is the last straw. Sorry, Rosati's, I'm done with you now. Among my prior complaints is that they deliver late - hours later than promised, not minutes. And then the food arrives cold. Given the Covid disruptions, I chalked up their troubles to that and made allowances. I quit ordering for delivery and have since instead always picked up my orders. On delivery, the store manager fed me one story; the front desk staff gave me another; and the driver yet a third - but what was clear was that there was friction between the drivers and the store. Today, I ordered lunch for me and a business associate. We went to pick up our lunch. A to go package was handed to me, which I didn't realize was necessary to open and inspect before leaving. Getting back to the office, I found that the side order items were missing from the order - plus the main items were missing ingredients. I'd ordered through their website because I've given up placing phone orders they put you on hold and never return before the call the is disconnected. Their website is flawed - promo codes for example NEVER work. But I've ordered today's lunch items a number of times on the website and never had trouble. However, today, I was told the reason my order didn't have the items I'd selected was that I'd selected 'no BBQ sauce' on an Italian Beef sandwich. I stated there was no option involving BBQ sauce - I'd selected the peppers I wanted added. I didn't receive them. Plus, the selected side was missing for which they admitted that was their error. Asking how to make it right - could I get a credit rather than driving back cost of my time and gas I was informed that the side items were free and therefore no credits could be given - there was nothing they could do - except for me to drive back to pick them up. That is an unacceptable response as far as I'm concerned. It's not the first time they've not adequately addressed their errors in fulfilling orders. So no more orders from this customer. I'll not be doing any more business with this location. Too bad - because I like the food.
Decent pizza, terrible delivery times. If you schedule a delivery ahead of time, expect it to be a half hour later than what you want. And expect the staff to not care. Pizza is passable but they are consistently late. Probably not gonna order from them again.
We ordered pizza for the staff at our office. We forgot to put the street name on the order and instead of calling us, the delivery went to some random, not even the same number address. Even the people who was it was delivered to told the driver it was wrong. Then they called to tell us that it was delivered somewhere else, refused to send another, and said it was our fault. The woman on the phone was argumentative and rude My boss ended up having to go to where the pizza was dropped off to retrieve it. Never again.
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