RONA

I just seriously don’t think the staff here give a rats asx about the customer. Ask a question and they look dumbfounded…. Point you in a general direction but never take you there or show any real interest in helping you out.nnGeneral poor attitude to customers.nI’m sure The Home Depot loves this from their competitors

I recently purchased a fridge from the Chilliwack store that was handled by Karen. There were a number of things that due to weird circumstances, did not run smoothly. Karen handled everything in a smooth, professional, friendly manner that was a positive delight and shock in this day of poor customer relations. She was able to hunt down the fridge I was interested in, get it ordered in the colour I was hoping for and even switched the delivery date around when she learned I was in the hospital. And as if all that was not impressive enough, she followed up by calling after the delivery to ask if it had gone well and if I was happy with the fridge. I am very happy with the fridge, but I am even happier and more impressed with this employee. I commend and thank her for her friendly professionalism.nMoira

The girls there were VERY rude, made snide little comments and were snotty. Definitely not coming back any time soon.

Helpful staff, large selection of dnDIY tools and supplies.

Got to Rona at 6:15 pm. They close at 8pm on Saturday. Nobody there could mix a gallon of paint. I guess they are short staffed.nnThanks for the reply. I went back Monday and was served by an awesome paint mixer. Very friendly and very knowledgeable about paint. I changed my rating to 5 stars.