Roadtrek Motorhomes

I purchased a 2017 SS Agile which I picked up in April and I have had multiple problems. The coach electrical system often shuts off when driving causing the refrigerator to defrost all over the place. In my last 3 hour drive it shut off 4 times which I had to pull to the side of the road and reset the ecotrek. This is not the quality I was hoping for. Now rather than enjoying traveling I am having to troubleshoot this vehicle and stay close to my dealer for servicing. Also one of the tank valves are stuck in the open position and waiting on a part for that. The AC stopped working soon after I picked it up while I was in 100 degree weather. There were many fit and finish issues when I picked it up (marks in the wood, damaged edges of cabinets). This was a brand new unit which had taken twice as long to deliver than was estimated. Yesterday my inverter started making a new vibration noise. I regret my decision to purchase this vehicle and I would not recommend buying one to anyone. On the positive side I do like the layout and the chassis is great. I feel as though my vehicle was rushed through the production process. It was six months of waiting and only few weeks of building it. There needs to be a focus on quality. I am unsure what my next steps will be for this vehicle. I am very disappointed.
7 years ago (14-09-2017)

I worked for road rek for 23 years the first 18 years under Jeff H and Ben S was the best years of that company life, good everything.. The last 5 where the worst from the quality to the way they treat there long team employees and its not to hard to find a owner with compiaints and words with a long team employee treated badly but the Germans are here hopefuly they clean house of uper fool and do well.
7 years ago (08-09-2017)

I work here....great people
7 years ago (22-01-2018)

Amazing staff and amazing rv's
7 years ago (07-09-2017)

Exceptional product and customer service for their innovative Class B RV's - even a designated owners parking spot! We also had an informative factory tour when we visited last week.
8 years ago (17-04-2017)