Red Roof Inn & Suites Herkimer

Exceeded my expectations. I needed a suite since I was traveling with 2 under 2 and my dog on my own but needed to be cost efficient. This was the place. Everything was clean and felt so cozy! Beds were comfortable and Stephanie at the front desk was so nice and helpful during check in. I had lost my card that morning but were able to use the tap and go feature with my smartphone. Will definitely be staying here again! If I can figure out how to include photos I will but the rooms online are accurate

After a long day of travel, this Red Roof was what we needed. Very friendly and helpful staff. Super clean room. The beds and furniture were so comfy. The room was nicely decorated. The breakfast was wonderful. Not enough words to describe the wonderful place this is. The owners truly care about the hotel and it's customers.

Theresa at the front desk is phenomenal! I arrived stressed and exhausted and she quickly got me, my cats, and my U-Haul with my car towed behind settled. Above and beyond helpful! Rooms are comfy and it's very easy to get to off the highway.

me and Mom have stayed here multiple times to just for a get way never had any problems vary friendly kind rooms are clean beds are clean very nice. but tonight kinda changed that i woke up itching and i was confused and then i went to go look and there was bites on my neck and hands i was like okay maybe there Mosquito bites so i lay back down and it just got worse so i got up again and looked in the bed and found a BED BUG!!!!! i called down to the front office they got me a new room after showing them the pics and tomorrow we will be talking to the manager about this but everything else was a 10/10

If you want to have a happy experience with a hotel stay, Red Roof Inn & Suites in Herkimer, NY is the right place. The personnel are amiable and accommodating, the rooms are clean and comfortable, and the location is great for commuting to different destinations in the area.nBreakfast in the morning is delicious and fulfilling. Upon entering the breakfast room, one can’t help but notice a very pleasant, hardworking girl named Rachel. She is an employee who oversees stacking and re-stacking the food, making sure the coffee pump pot thermoses are filled with fresh hot coffee, keeping the tables clean, and thus creating a pleasant, inviting atmosphere.nFor the last two years, I have stayed in this hotel on several occasions, both by myself and with my family, and I always felt safe and welcome.nI also wanted to express my gratitude to manager Paul Brown, and Todd, Erick, and Lynn at the front desk. Their willingness to help and service exceeded my expectations.nI look forward to staying here again in the future.