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Rebec and Kroes Cycle and Sport

  1. ON
  2. Ottawa Bikes
  3. Ottawa Bike Repair/Maintenance
  4. Ottawa Bike Rentals

Reviews, get directions and information for Rebec and Kroes Cycle and Sport

About

Est.1989

Story

Established in 1989, Rebec and Kroes Cycle and Sport is recognized for it's strong tradition of personal customer service. The honest, experienced advice of our team complement the unmatched technical skills and integrity of our service technicians.
When you enter the store at any time of the year you will blown away by the selection of bikes and accessories in all price points. Through the winter months we stock a selection of cross country ski gear from Salomon, Fischer and Madshus. We also do ski and snowboard tune-ups as well as skate sharpening.

Address: 2639 Alta Vista Drive Unit B , Ottawa K1V 7T5, ON, CA
Phone: (613) 521-3791
moc.nbia.no@seorkdnaceber
State: Ottawa
County: ON
Zip Code: K1V 7T5


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Reviews
Worked with Bryan and he was incredibly knowledgeable and helpful - found the right bike in stock, made sure the size was proper, and got me kitted out with everything I needed to get back into cycling. He easily identified my needs and tailored the experience to me. Even though the store was busy right at opening! he expertly bounced around to help all the customers without ever making me feel like I was left alone or waiting. The whole team was helpful and knowledgeable- great work Rebec and Kroes - I will be back and recommending my friends
I bought a Trek WSD women's road bike for my wife, years ago, at R&K. They had her ride it on a trainer in the shop for about an hour while they got it set up perfectly for her. Later when we started doing more multi-day touring we had them with their advice change gearing & tires to be better suited to that recreation. Recently we moved to Texas, and had R&K pack our bikes for shipping. Not only did they arrive unscathed, but R&K added tape & notes so the bike could be set up exactly as it had left Ottawa. Fabulous! Good advice; great service; conscientious execution. A great bike shop!
Wanted to ride my bike this past weekend but my tire was flat and wouldn’t hold any air. Called around to bike shops leaving messages Monday morning. Rebec was the first to return my call and tell me they could help. I didn’t know what to expect when I went in. They said it would be finished next week. Next day, I got a call. Bike was fixed and ready to go! Very impressed with their service, understanding and promptness. I would definitely recommend visiting them. Now I need to get in and pick it up!
AWESOMENES! The staff is amazing, knowledgeable professionals,understanding and resourceful. My new Norco storm xl 29 , with upgrades is insanety...This cycle store is five of five in my ratings...Thank you for all your help...
I did not explore the shop for all its goods / offerings as I was passing by for some maintenance. The service however was fantastic and the people authentic. Want to fix two "flats" on my partner's road bike, and I wanted to get a pump, two tires and two inner tubes. I am clearly inexperienced, and instead of ringing up the cash register and send me on my way, the staff helped me diagnose the issue properly and provided advice and recommendations on how to go about the fix. The person was right in their advice, and saved me some money from replacing parts that didn't need to be replaced, as the tubes ended up being OK and the tires only needed replacing. The bike is now back on the road at half the cost I was expecting, and I will definitely be returning to this store for any future needs I may have I do need to get a bike for myself! Merci
Experienced staff for bikes and cross-country skis and boots. Lots of good advice, they care about you getting the right thing, not just the expensive thing. The service department is fast and does good work. They're also nice people to deal with, highly recommended.
This bike shop consistently delivers excellent service with their product. Their staff is highly knowledgeable and courteous, and show a real passion for biking. Highly recommended.
Updated review: Thanks to Brian and the team at Rebec. Bought by 2015 Norco Bigfoot and with their support got a warranty replacement frame, fork and new hub from Norco. This is why you try to shop local. Looking forward to many more years of riding thanks to Rebec! Original: Great store, great staff. First time in the store on a busy weekend they were both knowledgeable and helpful. Returned the next day as the bike I needed was in the warehouse and they got me set up and on the road after a quick test ride. Great price and good selection of clothes and components. Would recommend you check them out over the bigger stores for sure. If you're in the neighbourhood, check them out first. Brian was super helpful, knowledgeable and thorough.
First bike in years... now I'm riding on a cloud!! The staff here was excellent! Being out of the bike game it was great that they could recommend a bicycle. They didn't rush me or pressure me into any specific brand. For me it was comfort, durability and, basket friendly. They also brought in a size just for me to try so I got the right bike size for me. I'd recommend this store any day.
Fantastic bike shop, Fabulous staff, consummate professionals,expertise and a real gem of a business here in Alta Vista. Treated me like one of the family, can't ask for more than that. What a pleasant surprise tucked away in the shopping Center near my favourite paint store Rubin's.
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