RBC Royal Bank

Froze the funds on a money order issued by another RBC branch the same day... totally unprofessional and unnecessary. Every two weeks there are fresh employees with pour training at this branch.Steer clear.

I wish I read the reviews before wasting my ten minutes. Straight rude customer service from the manager. If you need appointment go to a different branch or call online for assistance. Would give zero star if I could

Direct deposit not received branch can't tell me why it got send back to employer, that info came from the branch director !!!! Costumer service at rbc is below major bank standard and to top it off the director at the Aylmer, Quebec branch also said he dint mind if I closed my account with is not the answer I was expecting from a bank director it's unacceptable service and disrespectful to a new costumer to be treated in such a way shame on rbc to offer such a horrible service.

I don’t understand the negative comments. I’ve been using this branch for the past five years and have found the management to be both professional and friendly. No complaints so far. Highly recommend.

Worst customer service. Will never do business with them.