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RBC Royal Bank

  1. Uptown Core
  2. Peel Regional Municipality Atm
  3. Oakville Atm
  4. Oakville Bank

Reviews, get directions and information for RBC Royal Bank

RBC Royal Bank
"We have the largest network of branches and ATMs in Canada so you'll always have quick and convenient access when you need it.Many of our branches have Saturday or evening hours for your banking convenience. Need to deposit cash or cheques after hours? Night Deposit Services are available at most branches. Looking for a Loan, Mortgage or Investment advice? Book an appointment at a branch to get started."
Address: 309 Hays Blvd, Oakville, ON L6H 6Z3, Canada
Phone: (905) 338-2933
State: Ontario
County: Halton Regional Municipality
City: Uptown Core
Zip Code: L6H 6Z3


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Reviews
Funniest branch ever! I asked for 4 bank statements printout and the teller goes “will have to order them for you and it costs $6 dollars per statement HAHAHAHA I’m not sure if she’s new or didn’t wanna work! Anyways very bad customer service.
Staff are very rude and dismissive. They do not read or understand English properly. They are inconsiderate of your time and will not help you in a situation of need. Do yourself a favour and don’t visit this branch. The branch tells you one thing and customer service on the phone tells you something else, and even when customer service leaves notes for them they are not competent in English enough to understand them. I have never seen a more uneducated branch manager in my life. The assistant branch manager is also very rude and glares at you like we are children. This has now gotten personal and I will not stop until the branch manager has been disciplined by rbc.
This branch is racist! They threatened to call the cops after I asked questions as to why I was unable to make 12 separate deposits into the same account, for accounting purposes. They told me that something was wrong with my account but when I asked them questions to understand what the issue was, they told me I needed to go back to the branch in Montreal where the account was opened. I don’t understand how I can’t deposit money into my account without them charging me! I still don’t understand what is wrong with my account. I highly suggest you bank at another location or another bank! They are awful and will surely treat you differently based on your race.
Bad experience for business banking. First the teller was rude, you are working in customer centric environment and need to have a friendly demeanor. Secondly I already have an account so why would I need to make an appointment if I want to make a change. But at a different branch they had no problem and did the change right away.
I wish I could give them 0 star. The staff are not professional at all. They couldn't do a simple wire transfer from this branch to a company in Canada and after 5 days, with a lot of back and forth, returned the money to my account.
More than 10 people lining up and only 3-4 windows opened up, among which 2 of them having longer than 30 mins conversation. Waiting time is way too long. Management could be better to monitor such situations.
I opened a new a bank account I left my old bank after being with them for 13 years I asked certain questions to make sure that the transaction in switching banks would be effortless and what the bank advisor told me what Is what wanted to hear. Now I'm finding out that all of that was a lie and I have tried to call numerous of times and even had the people over the phone email the bank manger and the advisor that helped me and yet no help nothing has changed in my bank account or haven't gotten a call back. Now I'm left here with no money it is all frozen and they can't do anything about it. I'm starting to regret leaving TD Bank now. I never met this manger but clearly who ever they are just simply doesn't care and is heartless, after one of they're own employees lied to me
Literally average 15 minutes to serve a single customer. Last time I was there for transactions I waited 1+ hour with about 6 people in front of me and closed my accounts on the spot. The staff is not so bad, just too slow and not enough. Zero sense of customer service. The only positive side of RBC is to remind us that Scotia and TD are not so bad after all.
I have been a loyal Royal Bank customer since 1977. I am now looking at switching banks due to their total lack of customer service. There was a time I could call the branch directly and speak to my account manager or the branch manager. Those days are gone. Customer service has fallen to point of being non-existent.
There is always queue of clients in this location and it seems like management do not want to change/ improve it in any way.
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