Queen's Family Health Team

I and my family have been patients for over 14 years. Never once did we have any difficulties getting an appointment with our Doctor, always caring and accommodating. The nurses, receptionists, everyone we have had contact with have been kind, professional and deserving of respect.

Absolutely the most frustrating place to get any sort of answers from any doctor and refuse to fill out forms they need to. I recently had a horrendous visit with my GP and I quit being a patient pretty much. They don't care about playing games with your life threatening conditions to see specialists or to see what to do with chronic pain. Refuse to prescribe any sort of pain killers with concrete evidence of pain. Constantly violates disability laws and human rights and discriminates. You only get student doctors not see your actual doctors and constantly being recorded in rooms so no privacy which is a breach of confidentiality and also made me really uncomfortable. So much wrong at this site

I’ve had only positive experiences at this clinic. In particular, Dr Ed McNally, is a highly professional, knowledgeable, caring, and attentive doctor. I’m very grateful to be his patient.

Worst reception ever! They never answer the phone, it's easier to get through to a government office! They're rude when they do answer and they can't relay the necessary information to the corresponding Dr! Never in all my 16 years of being a parient have I been more disgusted with a group of receptionists from the 2nd floor office!!!

they’ve just told me that i’m not aloud in the clinic because at my last appointment i got upset and had a meltdown. i believe i’ve been misdiagnosed. and they don’t tell you the long term side effects or possibilities of your medications.

I have had dr bayoumie as my so callef physician for over 6 years Years of today I have never met him or her i have never been treated so poorly as I did today i will be reporting this to someone who actually cares i know I have asthma but to ask me to prove it WOW!

Thank you to all, from reception to the professional care of Dr. Kysela. Your, patience, kindness and professionalism was above and beyond anything I anticipated at this time. Thank you for your care, I am confident I am on the road to recovery.

MY HUSBAND & I HAVE BEEN PATIENTS OF THE QUEEN'S FAMILY MEDICAL CTR. FOR OVER 2 DECADES!! THE ENTIRE TEAM HAS BEEN LIFE SAVERS FOR US! THEIR KNOWLEDGE, EXPERTISE,THEIR CARE & COMPASSION...ABOVE AND BEYOND!!! WE ARE SO GTATEFUL FOR YOUR CARE!!

My baby is sick i am keep trying to see my family doctor. Keep calling and they put me on hold for atleast half an hour and then disconnect the call. Very disappointed with this health system. Firstly kgh made me handicapped after vaginal delivery even not able to walk and now no one wants to see my baby.

My husband and I have been patients since 2016 when we moved to Kingston. Our Family Doc is amazing and we find the entire team is very pleasant and efficient. We have had no issues at all, receive great care and would highly recommend to others.