Quality Inn & Suites

Reviews, get directions and information for Quality Inn & Suites

Address: 2433 W Washington St, West Bend, WI 53095, USA

Phone: (262) 335-6788

Website

State: Wisconsin

County: Washington County

City: West Bend

Zip Code: 53095

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Horrific Customer Service. Quoted a room rate, they increased it upon our arrival. Today when I checked my credit card it was raised again!

Trying to communicate with these people was pointless. They are right, I am wrong. When I contacted the manager I didn’t receive a return call or email. 

Aside from their room rate games - stay away. Rooms are dirty, breakfast is not edible, and no one deserves to be treated this rudely. 

Shame on you Choice Hotels, D & S Development, Inc, General Manager Ron Patel and desk clerk Dulce. You are a disgrace.

 7 years ago (20-02-2018)

It is an older hotel but looks to be recently modernized.  We stayed on a Sunday night so the price was reasonable and they also take AARP witch we used.  Hot tub and pool were ok.  Breakfast was very nice.  Lots to choose from.

 7 years ago (23-02-2018)

Nice hotel with a clean hot tub and pool area. Parking lot was active and loud. Ask for a room away from parking lot!

 7 years ago (18-02-2018)

The staff was very nice, and attentive.  The breakfast was the usual offerings with a waffle-maker and some other hot foods.  I wish that the pool area was open past 10pm though.

 8 years ago (05-12-2017)

Very reasonable accommodations. My rate was $60 on a holiday for a 2 queen bed room. Little things brought it down to 4 from 5

 8 years ago (07-01-2018)

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