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Reviews, get directions and information for Quail Hollow Resort & Conference Center

Quail Hollow Resort & Conference Center

About

Creating memories to last.

Story

Quail Hollow is more than just a resort: Sitting on 700 acres that encompass two championship-rated golf courses, we offer customized events designed especially for you, including catering by our award-winning chef and his team. We are located just outside of the Ohio Wine Country, so making a trip to the vineyards for lunch and a glass of wine makes for a very relaxing afternoon and once you are done you can hit the links to finish out your day.

The resort gives you a far-away feeling with easy access to major thoroughfares. This truly makes us a destination, as we sit just 30 miles from the center of Cleveland, where you will find the Rock and Roll Hall of Fame, the second largest theater district in the country, and a myriad of museums and cultural sites.

While on the property, you may choose to relax by our indoor or our seasonal outdoor pool, get a great workout in our state-of-the-art fitness center, or decompress in our dry sauna. CK’s Steakhouse offers inventive and tantalizing meals that are sure to please any pallet, and you’ll enjoy live music in both CK’s Lounge and the Bronze Bear Lounge. Quail Hollow Resort offers you and your group the best of both city life and country relaxation, making us your destination for making your vision a reality.

Address: 11080 Concord Hambden Rd, Painesville, OH 44077, USA
Phone: (440) 497-1100
moc.troserwollohliauq@ofni
State: Ohio
County: Lake County
Zip Code: 44077



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Reviews
I have stayed at Quail Hollow 2 times. Would have stayed there at minimum 2 more times. Quail Hollow canceled a group reservation of OVER 40 people for a major athletic event at Spire Institute. Our group reservations had been secured for 5 months. At this point now alternative hotel arrangements are few and far between - Quail Hollow screwed 50 swimmers and 50 families. In terms of staying there in the past the hotel is old and dingy. it needs a good cleaning. The weekday breakfast bar eggs are like rubber. Last year when we stayed there, multiple rooms had no water for multiple times during the day. Do yourself a favor and stay ANYWHERE ELSE BUT HERE. The hotel staff is clueless. Stay elsewhere
8 years ago (06-11-2017)
Where do I begin... I booked a room for my engagement weekend with my 2 children thinking from the site it was a separate bedroom. It wasn't. It had a pull out couch with a king bed... We weren't in the room for 5 minutes and my 6 yr old said ouch and started crying! I looked down and she was bleeding from 3 separate cuts, 2 on her foot and one on her ankle.. I searched the room to find small pieces of broken glass next to the couch, behind the couch, under the window and one on the chair. I immediately went to the front desk and asked for the manager... she said she was outside, I filled out an incident report and demanded to speak with the manager.. They sent 1 person to the room with a rag and spray bottle... Went back down.. demanded another room and 3 people with vacuum cleaners.. same one person came back, one vacuum. He told me the manager was not there.. Went back down. They lied to me, lowered my rate 50 dollars and said there was nothing else they could do, they were all booked up. They said they called the GM and would wait to hear back... nevertheless, I never received a phone call.. same people at the front desk in the morning and told them this is completely unacceptable. No phone call, no compensation. Never again. I've been to a lot of places and dealt with a lot of customers... I would never let any person back in a room with 2 children where sporadic broken glass was laying without examining the room myself. Please, do not go there.
8 years ago (24-08-2017)
My first room I was placed in the room was quite dingy in appearance. I went to turn on the one light by the bed and was unable to, since the part the light bulb plugs into was hanging by the wires off the lamp. I then checked the bedsheets and noticed there appeared to be crumbs all over the bed. I called the front desk and Ben was able to switch my room. My second room, the first thing I did was check the bedsheets. I noticed a stain that was on the mattress cover that was able to be seen through the sheet. So I pulled up the sheet and the mattress cover was ripped apart in various places, there was various yellow stains, and lastly there was a blood stain on the mattress cover. After seeing this I decided I would not be spending the night at this hotel and would be going somewhere else. I would highly recommend seeking somewhere else to stay overnight, since this place is not worth the money you pay to stay there. The only reason I am giving 2 stars is because Ben was very helpful during this whole situation. Currently I am waiting to make sure I receive my full refund back, due mostly for the blood stain on the mattress cover.
8 years ago (31-07-2017)
Cant say much. Just dropped someone off for an interview. Looked like a really nice place
8 years ago (03-11-2017)
Went there for breakfast and we used pool facilities. Breakfast was amazing but the pool area could use some renovations. That lady that cooks the omelettes was so friendly. And I'm not saying that because she is my mother. Everyone was raving about her friendly service attitude. Awesome experience.
8 years ago (11-07-2017)
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