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Reviews, get directions and information for Portneuf Medical Center

Portneuf Medical Center

About

Portneuf Medical Center is an acute care facility that has served the health care needs of Eastern Idaho since 1907.

https://www.portneuf.org/about/community-service/community-impact-report-2017/

Story

Portneuf Health Partners are improving lives and transforming medicine locally and around the region.

In our 109 year history we have grown from a single hospital location to an advanced network of care. While our medical center has a strong focus on heart, cancer, neurology, orthopedics and women’s care, collectively, we continue to provide quality emergency care, imaging, primary and specialty care along with a wide range of health and wellness education opportunities.

Around here, we take care of our own. We look out for our families and help our neighbors. So when we see way to improve healthcare, we are right on it. Because we deserve the best care available.

Today, Portneuf Health Partners includes the joint venture between Portneuf Health Trust, LHP Hospital Group and a robust network of providers including Portneuf Medical Center, Portneuf Quality Alliance, Portneuf Sports Medicine Institute and numerous physician practices.

Together, we’re on a mission for better health, working together to deliver a higher level of care and a healthier community for us all.

Mission

Portneuf Medical Center provides world class health care in collaboration with other community and regional providers.

Products

Behavioral Health – Inpatient and Outpatient
Cardiovascular Surgery & CVICU
Cardiac Catheterization
Conference and Education Center
CT/MRI (2)
Emergency (24/7)
Endoscopy
Imaging
Labor and Delivery
Medical/Surgical – Inpatient
Neonatal Intensive Care Unit
Nuclear Medicine
Neurosciences
Observation
Obstetrics
Oncology – Medical Radiation, Chemotherapy, and Infusion Therapy
Orthopaedics
Pain Management
Pediatrics
Post Partum
Primary Care Clinics
Rehabilitation
Sleep Lab
Surgery – Inpatient and Outpatient
Telemetry
Well Baby Nursery
Wound Care & Hyberbarics

Address: 777 Hospital Way, Pocatello, ID 83201, USA
Phone: (208) 239-1000
gro.demtrop@gnitekram
State: Idaho
County: Bannock County
Zip Code: 83201



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Reviews
I had to go in for several surgeries and that turned out to be the easier part. I have Liberty Health Share and it's like pulling teeth to get Portneuf to work with them. Liberty Health Share negotiates with hospitals for a lower price so they can ensure cheaper rates for it's members. The hospital has sent several of my bills to collections instead of negotiating with my insurance. Other hospitals work great with liberty healthshare with no problems. I'll have to be close to dead before I'm going back to Portneuf.
8 years ago (07-09-2017)
No one knows what they are doing. The doctors don't even tell the nurses what's going on. The patient has to tell each person that comes in the room what is happening. Still absolutely no care. I will never go there again. Worst care ever! After looking through the reviews I am shocked that so many people have had the same lack of care at this hospital. The numbers speak volumes. More 1 stars than anything else. That is a big problem, apparently this has been going on for awhile.
8 years ago (16-10-2017)
Terrible hospital. Only concerned with making as much money as possible. Expect to be up-charged to the highest amount possible. Was charged $3000 for a lymph node biopsy and they didn't even hit a lymph node. Tried to dispute the bill and they sat on it long enough to turn it over to collections. Got the letter saying they were going to do nothing with my dispute the same day I got the collections letter. I have been helping my family switch from these people over to Bingham Memorial and they are all much happier. I will also be going elsewhere.
8 years ago (13-08-2017)
I had to be seen for some unexplained pain. My first visit was really good. They were fast concerned and made me very comfortable. Took tests kept me out of pain did x rays which showed nerve damage.However unfortunately I had to be seen again, it still was a good visit. But I was concerned that after a fall I had on same side no x-rays were ordered.And I happened to over hear two nurse's saying how they hated their job. They hated taking vitals and it was dogs work. And that they wanted to go somewhere else so they did not have to take vitals. It was right after I had my vitals taken. I was stuck in a room and still no explanation to my pain. I couldn't get any referrals to someone that could help me. Other than that portneuf is very good at helping people.
8 years ago (09-07-2017)
They got the informational part of my referral with my name, birthday, etc, but not the referral itself. Instead of calling my doctor they sat on it for about two weeks until I called and had it all figured out. Get my ultrasound today and am told I'd hear back from the radiologist about my results. Come to find out when I called Portneuf, they said I'd have to come to the records department and get them myself. Hmmm. "Oh well we usually mail them and it will take about 48 hours, or you can call your doctor and we can fax it to them" really? Talk about incompetent.
8 years ago (24-08-2017)
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