Pocatello Goodwill Store

I am a frequent shopper at this location. The store is always well kept and organized. Not too overstocked like some other thrift stores making it easy to browse. The staff is very friendly and they do a great job of keeping the store clean and they address issues or concerns in a timely manner.

I shop this store frequently as it is large store that is fairly organized, and somewhat fairly priced. For those reasons I will be a return customer. But my main point of reviewing this store is to provide feedback on the lacking sense of urgency. This is by far the largest wait to check out than any store in town or any I have experienced. They will have multiple staff members and management wander aimlessly while the line continues to grow. This is problem is happens almost everytime I visit. And if there is a return, I will return my items and leave. They need to do better. All hands on deck. Customers 1st and organizing later when the traffic dies down.

Everything was perfect except for one super racist and impatient cashier who got annoyed with my baby because he was making a little noise and started talking trash about him while covering her ears. She thought I didn't speak English, but I understood her perfectly. I will never return. There are much better thrift stores than that one.

Over priced and they toss everything they dont wanna deal with. Good or not. Its not a charity the money goes to the owner . And from the employees mouths they google what the items cost new and take off 20-100$ trash store... they also wanted 40$ for a vinyl that I was able to find else ware for 3$

My favorite part about this Goodwill is that the prices are set for each category. Coats are all one price, tank tops are all one price, t-shirts are all one price, etc.. I went to the DI down the street from here and they had coats priced all of the way over $100 and they weren't even high quality or amazing, you won't find that here hallelujah. There is a lot of stuff to look through here. This store in particular had the largest Halloween selection I've seen at any other thrift store yet. Seemed pretty clean and well organized too. The employees were also super nice and friendly. Make sure you follow them on social media for extra good deals!