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Reviews, get directions and information for Planet Wings

Planet Wings
Address: 668 Broadway, Newburgh, NY 12550, USA
Phone: (845) 562-3000
State: New York
County: Orange County
Zip Code: 12550


Opening Hours

Monday: 10:30 AM – 10:30 PM
Tuesday: 10:30 AM – 10:30 PM
Wednesday: 10:30 AM – 10:30 PM
Thursday: 10:30 AM – 10:30 PM
Friday: 10:30 AM – 11:30 PM
Saturday: 10:30 AM – 11:30 PM
Sunday: 11:00 AM – 10:00 PM


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Reviews
Ordered food for delivery, I always give planet wings my business more so the one on North Plank because they’re nicer & more accurate. This one has been forgetting my drink every time I order for delivery. The last time it was no big deal, I figured it was the holidays & business was busy. And plus the delivery guy at that time was nice about it & he apologized & even tried to fix it. This time, another delivery guy comes and forgets the drink, has the most blatant, disgusting attitude when I ask where’s the drink and blames it on his manager saying it’s his managers fault, the 2 liter wasn’t on the receipt (which was a lie because it was on the receipt) then he continues to literally say “oh well!! at least you got your food. It’s not my fault, blame them.. you should be glad we didn’t charge you for it, it’s not my problem” & so I didn’t tip (why would I?) & I walk away and shut the door & this guy continues running his mouth even after I close the door on him I’m assuming because I didn’t tip. WHAT KIND OF BULLS*** CUSTOMER SERVICE IS THIS! How unprofessional, rude & nasty that driver was! I did call the store and spoke to the manager who was polite about it & did send another guy out to bring the drink who was nice (this guy I tipped). But THAT delivery guy should be fired, coming to my doorstep talking to a customer like that over something that was HIS fault. Disgusted. Will stick to the PW on north plank.
8 years ago (03-01-2018)
Called to order 20 wings with two sauces, was told that they only allow one sauce for an order of 20 and that I had to buy two orders of 10 wings and pay more if I wanted two sauces. Told the guy on the phone that this is a shady policy and he agreed. You know its bad when your own employees think a policy they are forced to apply is shady... Thanked the guy for his honesty, told him that I was going to go get wings from somewhere else and to let the owner know that they lost a customer over a policy that saves them pennies. I bet this place doesn't last long.
8 years ago (17-06-2017)
Always friendly staff, very quick, and delicious
8 years ago (29-12-2017)
The hottest wings in town...the first time I tried them I was 15 and since then they are hottest wings in the planet!! No pun intended!!
8 years ago (20-11-2017)
Quick bit to eat. not expensive. Don't expect any healthy options.
8 years ago (02-07-2017)
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