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Reviews, get directions and information for Pizzaville

Pizzaville
"Serving authentic stone baked pizza and Ontario's favourite panzerotti to Southern Ontario communities since 1963. Order for delivery or take-away by phone, in-store, through our online ordering platform or App. Pizzaville is a Canadian owned and operated franchise chain of pizza restaurants, with 80+ locations and growing. You may remember Pizzaville from their memorable and long-standing 'It Was A Rainy Day In Pizzaville' campaign which garnered much recognition and many marketing accolades. Pizzaville offers a full and diverse menu that includes Gluten-Free Crust Pizza, Vegan Dairy-Free cheese, specialty items like authentic Italian rice balls and specialty toppings like semi-dried sweet cherry tomatoes and hot soppressata."
Address: 55 Front Street South , Orillia L3V 4S2, ON, CA
Phone: (705) 326-2626
State: ON
City: Orillia
Zip Code: L3V 4S2


Opening Hours

Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-00:00
Saturday: 11:00-00:00
Sunday: 11:30-22:00


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Reviews
Alright. Let's start off with a bit of a story. We ordered pizza from another pizzaville location and they were both raw. We called customer support and they said pizzavilles policy is 50% refund if you aren't happy. Well, with two inedible pizzas we weren't happy. It's the principle of the thing. The phone support was friendly but insistent. The rep that first handled this has 9 years of support and they said that it was the policy and no one would give a full refund. At that point I was going to give this a single star for a policy like that as an aside, I didn't tell anyone that i have 4.1 million views in order to get my way as that is unethical. So I asked for the vp, regardless they made a one time exception. Afterwards I told them about the one star near miss they would have receivedfull transparency here But that changed because they handled my complaint firmly yet politely and professionally. With that, I went to the Orillia Pizzaville. We got our order from Rahul and Rohan who were super friendly and baked our pizzas to perfection. And for that, they and pizzaville deserve 5 stars.
I used to come here once a week. This pizza was the best in town. The last FOUR times I went they massed up my order… the only thing head office did was give me a DOLLAR discount. So I spoke to a lady in the store. She gave me the stores number. I ordered two panzo with cheese, sauce and pepperoni.. no sauce what so ever. I instantly called them back and they said they would make me another order. Wrong order #5 .. I did not want to leave the house again so I saved it for the next day. The next day I call, tell them my situation and they provide me our meal. I get home it’s just a cheese panzo with NO sauce again. Wrong order #6 . On top of their mess up they charged me for a dipping sauce again. Tonight I ordered a Panzo and make sure for them to make it right. I get home … no sauce AGAIN!!! I’m not sure if this is intentional or not but please go to another pizza joint.
Awesome pizza I was in the pizza business for 45 years tried all of the pizza Orillia most just dough and sauce I would recommend them I like a crust just a little thinner than reg but not wafer thin everyplace else it's too thin or thick anyway
So my family & I were staying in Floral Park for a weeklong vacation and my gf & I went into Orillia to grab some groceries and we saw the PizzaVille store and decided to pull in and try some slices. I’m the type of guy who likes to try new pizza places any time I travel, and consider myself to be fairly judgey when it comes to Pizza as it is my all time favourite food. Anyways, all that pretext being set, I will say this about PizzaVille Orillia: They are THE BOMB DOT COM!!!!!!! Absolutely fantastic experience. The store was very busy, clearly a result of such high quality product, and the staff were just flying, and were absolutely friendly, greeted with all smiles. We were extremely satisfied with the pizza we received. The crust wasn’t too thin and wasn’t too thick, just perfect. The cheese was perfect. The pepperoni was my absolute favourite. We ended up eating, getting groceries, and going back the very same night for seconds I kid you not it was THAT good! Very affordable priced compared to the competition, PizzaVille Orillia Staff & Management, I want to personally thank you for your service in what I can only describe as THE BEST PIZZA I have ever had in my life. I only wish there was a location closer to St Thomas - you’d have my business multiple times a week. I have never once given this, but you guys get 6 STAR review for going above and beyond all others. Thank you once again, and may your store enjoy continued success for decades to come! And if you’re a random reader checking out this review and wondering if PizzaVille Orillia is worth a try, believe me when I say 1000% YES it is!
Best pizza around by far and I love the family that runs this location. Super friendly and quality food.
Always fast friendly service, love the panzos but they always have good deals
We weren't sure if we would like the pizza so we ordered a panzarotti as well just in case. Surprisingly we found both to be very good. We fully intend to have more of their Pizza
Pizza was toasty and perfectly cooked. Toppings were well spread n the bacon was super crispy. Not much interaction with staff but seemed friendly. And order was certainly prepared promptly. Excellent overall. Ill be visiting again soon. Good deals for excellent pizza.
Had pizza one night was OK for price... definitely not expensive...Tried there wings and potato wedges second night.. expensive and both were soggy. Phoned and complained... got second order. Free of charge returned first order they threw it in the garbage...2nd order the wings where passable but not good.... potato wedges were still soggy and ans terrible...wings did not have any sauce... on the side that I asked for. Wedges no ketchup in the box's... I phoned and asked them to deliver the sides since I did not want to make a third trip .... they refused...now we are talking 3 blocks...I ate 4 out of the 2 lb of wings and 0 wedges.. paid just over 30 buck will never order from this company again...
Best pizza in town for your money's worth in my opinion. veggies could be sliced finer but, its still delicious. Would recommend to most.
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