Pharmasave West Kelowna

Amazing Staff! Deb and the Pharmacy staff are always ready to help me find what I want and are always willing to bring it in if they don't. Great place to find that special, affordable gift.
8 years ago (21-02-2018)

I tried to return a pair of slippers that I bought for a Christmas gift at a store about 20 minutes away. I had the receipt and the tags were still on the slippers (not possible to wear them) but the girl at the counter said she could not take them because they had a cat hair on them I questioned the fact that Pharmasave is a chain and usually one can return to a different store and she said yes that is our policy. So then I said why can't I return these and she then said we don't carry that brand of slippers. If she would have said that in the 1st place I could understand but she was rather rude when she spoke of the cat hair and would not return them. I can only hope the next time I am near the other store it will not ve past the return date! I dont think I will shop in that store for at least a year after my bad experience.
8 years ago (06-01-2018)