Pharmaprix

Pharmacy is dismissive of people who require more help than others. I came in for an Epi-Pen as I was having an allergic reaction and the person who helped me was extremely rude and short with me. Safe to say I will be changing pharmacies. Oh, and they didn’t give me my prescription in the end, nor did they contact me in the days that followed as they said they would.

I deleted my previous review of 5 stars. I have had a dossier at this pharmacy since I was a child, when it use to be located on King street. So it's safe to say I have been a client here for roughly 40 years. Within that timeline it had changed owners. I have always had excellent service at this pharmacy until recently, within the past 2 years. Since the owner seems to be less present in her pharmacy, starting about 2 years ago, the service has gone downhill. Over a year ago I had to make a complaint with the College of Medicine due to a doctor who made mistakes to my prescription medications, as well as forgetting to renew others. I was told by 3 pharmacists at this pharmacy, including the owner, that they contacted the doctor multiple times concerning the prescriptions. They told me that the doctor never replied to them. After the investigation was completed by the College of Medicine it was concluded that the pharmacy never contacted the doctor in question. Because of their laziness I had to be inconvenienced with a visit to the emergency room to correct these errors with my prescriptions. That problem should have been handled by my pharmacists instead!nnRecently I have been on antibiotics. I went to the pharmacy to inquire about only having 1 day left of antibiotics; however, the infection has not fully gone away. I was only prescribed 7 days of antibiotics. After waiting roughly an hour to speak with the pharmacist, and the pharmacist seeing clients who passed after me in line, I had enough with the disrespect. I was told by the woman at the counter, after making a complaint, that the pharmacist will talk to clients who are waiting to receive their prescription first. I left the pharmacy without seeing the pharmacist. Now I will have to return back to the emergency room to have a renewal made of my antibiotics. This pharmacy only cares for the fast money. Once you buy your medication they will flip you off. Okay, goodbye. I'll take my business to another pharmacy that is more professional and treats their clientele with more respect.

Pharmacists are super polite, kind and helpful. I'm going to be sad when I have to move away after college because it's been my favorite pharmacy that I've been to.

Have been with them for a little more than 30 years. Satisfaction.

It is on the corner of King and Jacque Cartier easy to find and have very nice staff . Willing to speak with and help clients.