Familiprix Extra - Lynn Germain

Very unprofessional, poor service and chaotic management. The medicine ordered 2 days ago which was not available, so it was arranged to be delivered the next day. But the next day, no delivery, no phone calls, until the end of the day, was told the dose was not enough, if we accept that. We answered yes since we are URGENT to get the medicine and stressed that it must be delivered by noon tomorrow at the latest .They made a note. But, on the THIRD day, waited again until 11:30, still no delivery and no phone calls. The lady who answered the phone was very unprofessional. She didn't know what to do. She insisted that we were not their only customer and they could not guarantee what time the medicine would be delivered today. Can't believe, on the third day without knowing when to get the medicine. Will not go to this pharmacy again.

They have the products i am looking for a month. Had good experience and Great assistance. :

Translated by Google Very good laboratory service. Ms. Germain takes the time to verify with you that the quantities and effects are well understood. Always available to answer questions. Original Très bon service au laboratoire . Mme Germain prend le temps de bien vérifier avec vous si les quantités et les effets sont bien compris. Toujours disponible pour répondre aux questions.

Translated by Google I take off a star because, the first time there, we were sent injectable products without syringes or needles. My wife had to go to the emergency room to get some. Thereafter it seemed complicated to have the right kind of needle. But they took over their super nice nurse. Although in panic for one of my defective products that no one has in stock and which must be ordered and taken up to date, they were able to help me quickly by telling me what to do. Original J'enleve une étoile car, la 1e fois y nous on envoyé des produit injectable sans seringue ni aiguille. Ma conjointe a du aller à l'urgence s'en procurés. Par la suite sa semblais compliqué avoir la bonne sorte d'aiguille. Mais ils ce sont repris leurs infirmière surper gentil. Bien que en panique pour un de mes produit défectueux que personne à en stoke et qui dois ètre commande et pris a jour précis.ils ont su m'aidé rapidement en m'indiquant la marche à suivre.

Translated by Google My last two visits to this pharmacy have unfortunately not been good. Both times it's the person not the same both times at the entrance to the pharmacy who is not really welcoming we don't want to go in there so much it's not pleasant that we're in a pandemic I can understand that we ask questions that we wash our hands there again it's ok but that we are imposed a basket or that we are followed that we are told that if we touch an item we must buy it that's strong! We feel bad from start to finish we just can't wait to get out!!! On the other hand the people who are behind for the drugs are very nice as well as the lady who served me at the cosmetics it was not the curly blonde but another very friendly fortunately that she was there to remove this climate of heaviness for my part it was my last visit. Original Mes deux dernières visites a cette pharmacie ont malheureusement pas été bonne. Les deux fois c'est la personne pas la même les deux fois a l'entrée de la pharmacie qui est pas vraiment accueillante on n'a pas envie d'y entrée tellement c'est pas agreable qu'on soit en pandémie je peux comprendre qu'on demande des questions qu'on se lave les mains encore là c'est ok mais qu'on nous impose un panier ou qu'on nous suive qu'on nous dit que si on touche a un items il faut l'acheter ça c'est fort! On se sent mal du début à la fin on a juste hâte de sortir!!! Par contre les personnes qui sont en arrière pour les médicaments sont très gentil ainsi que la dame qui m'a servi au cosmétique c'était pas la blonde frisé mais une autre très sympathique heureusement qu'elle était la pour enlever se climat de lourdeur pour ma part c'était ma dernière visite.

Translated by Google Very badly answered the phone. No listening: she wants to answer before I ask her the question. I have been their client for several years and this is not the only time. I should perhaps change pharmacy or should she change assistant technician in pharmacy Original Très mal répondu au téléphone.Aucune écoute: elle veut répondre avant que je lui pose la question.Je suis leur client depuis plusieurs années et ce n'est pas la seule fois.Je devrais peut être changer pharmacie ou devrait-elle changer assistante technicienne en pharmacie

Translated by Google The impression of disturbing the staff. An approach that leaves something to be desired. Original lmpression de déranger le personnel . Une approche qui laisse à désirer.

Translated by Google for 2 months 2 important things for diabetics were missing strip and my insulin for the month. I travel by bus. I expect my order to be complete Original depuis 2 mois il manquait 2 choses importantes pour diabétique bandelette et mon insuline pour le mois. je me deplace en autobus . je m'attends a ce que ma commande soit complete

Translated by Google I have known the owner for several years. Always so professional. Its staff is in its image, always ready to help us with attentive service. Original Depuis plusieurs années que je connais la propriétaire. Toujours aussi professionnelle. Son personnel est à son image, toujours prêt à nous aider pour un service attentionné.