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Reviews, get directions and information for Pet Valu

Pet Valu

About

At Pet Valu, we're passionate about pets.

Story

We understand that pets are your family, because they are our family too. At your local store you'll find a range of high-quality products that are good for your pets, as well as friendly, knowledgeable staff who are always ready to assist you with advice and recommendations.

Address: 1011 Victoria St B, Petawawa, ON K8H 2E2, Canada
Phone: (613) 687-9000
State: Ontario
County: Renfrew County
Zip Code: K8H 2E2


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
Good selection, staff not so attentive. The last two visits I walked in and the 3 sales associates were chatting and did not acknowledge me until it came time to cash me out. My most recent visit they had offered woman ahead of me to sign up for their loyalty program but did not offer it to me upon my check out. There are a few other local pet supply stores that I will now frequent as opposed to feeling undervalued at this establishment.
7 years ago (11-01-2018)
Great selection of everything pets. If you need something for your furbaby, one stop shop. The dog wash facilities are great.
7 years ago (01-01-2018)
Stupid expensive and I really wish they would jump on the raw meat/frozen treat bandwagon abit more, they always seem to be sold out and have one tiny freezer of freezer-burned meat. Staff are friendly though and they do have animals for adoption!
8 years ago (23-07-2017)
Great service
8 years ago (02-12-2017)
This store has had the worst customer service. Every experience in this store has always been a negative one. I was buying blue buffalo for months until someone asked me if I had a card that registered to get a free bag after so many purchases. So all the bags didn't count. I had bought a bag of food because the regular one I used wasn't in stock and it didn't agree well with my pups. When I asked if I could exchange "this is like a resturant you can just order something and return it" was my answer but in the next sentence she said if it was performin brand I could have. Let's just say it's not what you say it is how you say it. It is a shame that the customer service is like this and it is the only option in petawawa. I will be going to pembroke from now on.
9 years ago (30-06-2016)
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