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Party City

  1. Edmonton
  2. Edmonton Party Supplies

Reviews, get directions and information for Party City

Party City
"Whether you're hosting a baby shower, a birthday party, a Halloween costume party, or a holiday event, Party City in Edmonton offers party supplies for every occasion."
Address: 304 Mayfield Common NW Unit 101A & 101B , Edmonton T5P 4B3, AB, CA
Phone: (780) 489-3301
State: AB
City: Edmonton
Zip Code: T5P 4B3


Opening Hours

Monday: 09:00-20:30
Tuesday: 09:00-20:30
Wednesday: 09:00-20:30
Thursday: 09:30-21:00
Friday: 09:30-21:00
Saturday: 08:30-20:30
Sunday: 10:00-18:00

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Reviews
We typically get 10-20 helium balloons 7 times per year for each bday and an anniversary. This was never a problem until the past year. Balloons used to last days 4+ even over a week sometimes before they'd start to fall but the past year these things fall after a couple days max. This time, it's unexceptable. These were bought at 1pm and next morning 7am, 8 of them are on the floor, 1 is just off celing and other is half way down. For close to $50, I feel scammed. The kids like to play with them, even the adults sometimes have a bit of fun with them but guess we can't do that anymore. We'll look for another place to get them next time and literally use Party City as a last resort.
The store has surprisingly huge and ample space to explore party products such as interesting designed balloons, etc. The staff were very kind too. The prices were reasonable with their high-quality products. I guarantee their great and various party products.
Since a favourite balloon was out of stock at this location, I purchased this from a store across the city, however this balloon had a hole in it and although they did replace the balloon with different one the one I needed was out of stock I was disappointed there was nothing more they could offer than a sorry there is nothing else we can do. I thought it would have been appropriate to offer something small such as a small extra balloon for the inconvenience even though I purchased other additional balloons from their store to round out a bouquet of balloons. Poor business practice in my opinion that nothing more was given for the inconvenience. After speaking with Lori at customer service after the mention below to call, she offered a $20 gift certificate to make it right. Appreciate the acknowledgement for all the extra trouble I had gone through and better customer service.
This place is such a fun place to buy party supplies! Gave only a 4 star though because when I bought helium balloons online, I bought under the assumption that they were going to be filled when I got there I bought the balloons that came with the fill package.. however, I arrived, and they were not filled. When questioned, the girl said that we don't know if online orders want them filled or not. Which common sense would indicate to fill them. However, for online orders and clarity, there really should be a place to indicate to fill them and on what date and by what time. The girls were super quick to get it done for me though, which is always appreciated!
Poor customer service was assisted by a rude male staff. Well maybe he was having a bad day. I proceeded to explain what I needed which was some number balloons for a birthday and asked if he could arrange them in a presentable way he said they do not do that here I accepted and waited for my balloons. He later finished up and put the balloons in the balloon bag I bought and handed them to me. I left the store and headed straight for the party on getting there I realized I wasn’t given all the balloons I paid for.
DO NOT WASTE YOUR MONEY OR TIME HERE. Want to get balloons the day before the party? Don't go here. Want to speak to helpful staff? Don't go here. Want to talk to a store employee with the base knowledge of store products? Don't go here. Expect balloons to be inflated 12 hours after purchase? Don't go here. Party city, the bar set pretty low by dollar tree but you you have somehow managed to make buying party supplies more expensive and poorer quality... congratulations?. I hope this location is a Spirit Halloween by August.
The store was practically empty except for us. The staff was busy talking to each other behind the counter. We asked for help twice and instead of coming over to help us, they just gave out directions in the form of the aisle number. We called in a day before coming and were told they had theme party invitations available. However, upon arrival we were informed they had only frozen and a princess birthday theme invitation available. Annoyed with the attitude of the staff despite it not being even remotely busy in the store.
The customer service at my local party city is just amazing. A special thanks to Aya and Zahra for making our event extra special by their patience and help in getting a balloon bouquet inflated and arranged. Party city is the best place to get what you need for your parties/special occasions.
I always visit party city for different occasions.Best place to go if your planning to have Party Or any occasions.but today they have less stock for MARDI GRAS..they has what you need Costumes, Masks, Decorations, Balloons, Tableware, Party Favors and More! Great Selection. Visit Party City. Types: Balloons, Party Favors, Home Decor, Party Supplies.
Party City is a shop wherein one can get each and every item needed for partying. One can get various types of balloons, decoration materials, gifts, etc. Display is also eye catching and tempting one. One can't avoid to visit entire shop. Party City has almost all things needed to serve all types of parties i.e. Birthday party, baby shower party, wedding party, etc. Has wheelchair accessible parking and entrance both.
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