Great service, with options gone over carefully. Patient staff with out many questions. Purchase promptly delivered and installed. And advice given and water testing done to make sure the hot tub was at its best. We are very pleased to find this locally
I am deeply disappointed with the pool cleaning service I received.nnDespite paying an extra fee to have my pool cleaned and opened quicker on April 29, it remains unusable nearly a month later.nnEven after purchasing and using a cleaning robot, the pool is still incredibly dirty. I have the video to prove it and I’m attaching a photo of my pool prior to the « cleaning » so they don’t come up and say it was « Too dirty to clean it » no sir it was not, a simple vacuum and shook treatment should have been sufficient.nnDue to this experience, I will be buying my pool heater and spa from another provider.
Great staff and service. From purchase, to installation to after sales support. I've dealt with other pool suppliers before. They promise and then don't deliver. Parco was on time and coordinated with gas and electric. Also made suggestions as to landscaping. The final result is fabulous. Now if the weather could just cooperate.
Very nice showroom. Staff is super knowledgeable and quick with info and pricing. Realistic options and installation timelines...which is quite nice as it will prevent any negative experiences caused by promises made that can't be honoured. A very large selection of pools, both for chlorine and salt options, as well as sizes. Pool heaters for propane or gas are offered as well as different types of steps into the pool. As I mentioned Associates are very knowledgeable and able to answer all questions posed to them on the spot. We were able to obtain all the information required and a quote within 15 minutes. There are many sales associates on the floor so the waiting time is quite minimal, even during their peak season. They also offer patio furniture, jacuzzis, hot tubs, pool equipment, accessories and much much more. They have multiple outdoor displays of assorted gazebos, gorgeous tables and other patio furniture. Prices are competitive and installation is professional and reliable. Service is lovely here, and customers are treated with respect....andwe observed the employees treat each other well. #localguide
Excellent service by Nathalie and Carole for water testing and tips for maintaining my spa. Also excellent service from Manon for pool and spa parts.