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Reviews, get directions and information for Panda House

Panda House
Address: 589 E Main St , Westfield 01085, MA, US
Phone: +1 413-572-9816
State: MA
City: Westfield
Zip Code: 01085


Opening Hours

Monday: 11:00-21:30
Tuesday: 11:00-21:30
Wednesday: 11:00-21:30
Thursday: 11:00-21:30
Friday: 11:00-22:30
Saturday: 11:00-22:30
Sunday: 12:00-21:30


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Reviews
Just ordered lunch from Panda House. The rice was super dry and bland, had no flavor. The General Tsos chicken sauce tasted funny. I asked for Broccoli, they charged me $1.00 WHICH IS NOT A LOT but for two tiny, soggy pieces of BROCCOLI, I say don't even bother. The crab Rangoons were okay. I used to LOVE Panda House. Their food was so fresh and delicious. I was starving, and was super disappointed.
Everything was very good. Chow mein had no flavor and was very watery though. Not much chicken in it. Outside of that , the beef teriyaki was good, and so were the rangoon’s and orange chicken.
I used to go to Panda House back in the 90s and I had moved away. The food was the best around. I recently moved back to the area and we had takeout Saturday night. We ordered the pu-pu platter and a combination meal. The food was terrible. The combo meal had small portions. The pu pu platter was mini sized. Chicken wings were tiny, chicken fingers were small. I am not sure if owners changed, but this is not the same Panda House I remember. I do NOT recommend this restaurant.
Good quality food. The vegetables were fresh and nothing was greasy.
If I could leave 0 stars I would. Just spent $55 on food and absolutely nothing we ordered was good. Crab Rangoons were over cooked, spare ribs were over cooked a s no flavor, general TSO was disgusting, and egg rolls were bland and taste like cardboard. Never again we all want to barf now!
Shrimp lo mein so good Vegetable fried rice must have been cooked by two different people the last 2 times I went for takeout there recently. It didn't have the same ingredients both times , it seemed. Also the second time, the rice seemed darker and more flavorful. So, I guess what I'm trying to say is that although I enjoyed my experiences with a couple of Panda House's menu items, they seemed to be inconsistent based my most recent orders there.
Used to be great, but no longer. Food is still decent, but service and prices are terrible. Took almost 90 minutes to get our food, and they forgot to give us all of our sauce. Ordered at 4:30 to beat the dinner rush, but still didn't get my food until almost 6:00. Delivery driver was less than punctual and very unprofessional.
I paid over $40 for my order, I even went out of my way to go and retrieve my order that I had placed for dinner. This was my first time ordering from here. I picked up my food and went home, I opened the bag my order was on and to my surprise, my order was not what I ordered. I called them to voice my concern for the order that I had placed, at first they did not want to remake my order because I have already had a "certain item" that wasn't what I ordered with me. No exchange due to COVID which is understandable, but trying to charge me again for an item that I had previously ordered and wasn't inside my take out bag. Eventually they said I would get a replacement, and delivered to me as well because I already wasted time going there the least they could do is deliver my food free of charge for the inconvenience of my first ever visit there. But there was a catch, I had to order More food in order to get it delivered, so I ordered a single order of boneless spare ribs. Boom, I received my original order, and needles to say I will not be coming back to this place ever again. The hostess was nice beautifuly elegant, that's the only good thing about this place. Food is no bueno
The Panda House has the third best Chinese food in Westfield. They used to be better, but they are not anymore. I heard they had Health Code problems at one point I don't know if it's true or not.
Panda house has the best veggie dumplings and the veggie fried rice has so much zucchini in it, it tastes fresh from the garden. This local favorite is a go to for super fast orders that taste so delicious! The staff is so friendly and wonderful. You need to try this restaurant!
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