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Reviews, get directions and information for Panda Express

Panda Express
Address: 1520 North West Ave , Jackson 49202, MI, US
Phone: +1 517-787-1410
State: MI
City: Jackson
Zip Code: 49202


Opening Hours

Monday: 10:30-21:30
Tuesday: 10:30-21:30
Wednesday: 10:30-21:30
Thursday: 10:30-21:30
Friday: 10:30-22:00
Saturday: 10:30-22:00
Sunday: 10:30-21:30


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Reviews
I have to give them 5 stars simply because the service is great, the store is clean, the employees looked great and the food was fresh. I stopped by tonight 11-7-22 around 7:30pm. I ordered the big plate with 3 entrees. I don’t care for the mushroom chicken but the orange chicken and the steak were great. There were a lot of young people working so I was shocked to see everything running so smoothly. Whomever is running this store is doing a great job.
Standing in line waiting for a refund for the most disgusting food I have ever had at a Panda. Apparently “they” won’t allow the employees to give refunds. After being told the food would be ready in 4 minutes, it took 20. I STUPIDLY paid before it came out. They charged me for something I didn’t order and when the food came out it was ice cold from some bag? Now they swapped it. The person who said no refunds is named Gracie. We are calling corporate shortly and thankfully we paid with a credit card. The honey walnut shrimp was very skimpy. See the pic.
Panda Express is fortunate to have Quin as a front worker. Whether she is serving on the line, or working the register - she always has a ready smile and a pleasant disposition. The food is what you would expect from a fast food place - sinple and affordable. It has always been fresh and hot the several times I have been there. It is affordable and the servings are generous enough that I always have leftovers. We have also ordered the family meal online and have been happy with what we have received.
They seemed to have shorted us on a lot of food since we ordered 2 plates of Orange chicken and we barely got a bowls worth. The woman working the counter was very friendly and positive and pleasant to talk to though. Just frustrated that we paid $20 for so little food. Vegetarian options: Vegetarian and "Beyond" options for many popular flavors. Kid-friendliness: Kids meals available. Parking: Plenty of parking very close to the building on the front and side of the building.
I love Panda Express This location was similar to all the others I’ve been to. My favorite is the honey walnut shrimp! Service was quick, food was hot, good variety of choices and decent portions. I’d go back to this location for sure :Food: 4/5
Food is just like all the others however, I will not patronize any foodservice establishment that does not allow their employees to accept or keep their tips. I tried to tip the girl behind the counter and she bowed her head and set. I'm sorry ma'am but we're not allowed to accept tips. This is illegalFood: 3/5
Delicious plates, great pricing & good service from the overworked staff. Management needs to help them out a little more to improve the experience. Even a bigger location, they sold a LOT of food in the time we we’re there, so there is a market for it.
Got lunch here and it smelled really sour inside, like something had spoiled. After paying for our meal we moved to several seats inside to avoid the stench but finally decided to eat on the patio. Nothing was untouched by this rank odor! My drink tasted like the stench! After that we just couldn’t finish our food. This smell conjured up images of uncleanliness that you just can’t stomach while eating. Also the booths all have torn seats and look unappealing to sit at. I don’t think I can ever go back.
Normally they have great staff and fresh food But today the server named quin was hopeless idiot. When asked questions she just stood there with her mouth open and a lost look on here face She needs a job away from the public.
This is my third meal at a Panda Express not juat this location. Irregardless of locations, I find the food lacking in flavor and portion size average for an $8 meal drink not included, and I won't try them again.Food: 2/5
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