Padrino's Italian Ristorante

We were seated at 7:00-7:10, planning on going to a show at 9:00 at the GPRC. I had called ahead weeks earlier to book a reservation and the woman who answered the phone explained that on Valentine's Day they didn't take reservations and that it "worked great". Again, I understand it was busy, but given the limited set menu, we thought this two hour window would be an adequate amount of time. Our salads had an odd grit to them, and my fiance's polenta pizza was room temperature. We had to wait 45 minutes between our appetizer and our main course. Our waitress was friendly, but said our entrees "would be right out" 25 minutes before they actually came. After 30 minutes without entrees we began to worry about being late for our show, and this anxiety occupied the rest of the time we were at your restaurant. When our entrees came we had to scarf them down, and get our desserts to go with the bill. The desserts were not what was advertised on the menu to my recollection, but a thawed slice of cake. Any of these things by themselves could be overlooked and the business certainly was an expected factor, but I just felt like we got very little value for the $150 we spent. I've been to Padrinos several times before and enjoyed the food, but we felt like the first half of our evening was spoiled.
7 years ago (22-02-2018)

This place is a usual 4 star but tonight was a 3. 2 of 3 plates were very good, one was not. Excellent choice. Excellent service.
7 years ago (13-10-2017)

Excellent food at a moderate price. Wonderful service. Just make sure to make a reservation as I have been turned away in the past when the restaurant was not busy.
7 years ago (23-10-2017)

When we came in at five thirty there were only three people seated. We were told that we would have to make reservations and we would be unable to eat there. It was only this particular evening that it was nessesary to make a reservation. Even though the restaurant was empty.
7 years ago (02-09-2017)

Have been here a many times. Every time we come to Grande prairie. The food is fantastic but the service always lacked. Almost horrible. Tonight we came in and were turned away at the door due to lack of reservation (which we've never needed). Ok fine I understand, our schedule isn't set in stone but we weren't even given an option of when to come back just kicked out. So unfortunate.
8 years ago (03-06-2017)