Ottawa Police Station

Went online to get a vulnerable sectors check for volunteering. The first website after doing a search is not the Ottawa Police website so watch out for that. It said I could not do a vulnerable sectors check online and had to go in person so I went here only to find out they only accept appointments. The man who answered the door did not have good customer service skills and made the process more frustrating, even though he pointed me in the right direction. Turns out you can do the whole thing online on the Ottawa Police website and only need to go in person if you’re getting your fingerprints checked. If this had been clear after a web search it would have saved me three hours. Not a good experience.

Quick and efficient. Dont worry if you are late for your scheduled appointment, you need to wait on a line up regardless. Security on site will ask for reason of visit.

The front counter service team background check were super helpful and professional. In and out within ten minutes. Just follow the email instructions and provide the information as per their requirements. Thank you

Andrew and Scott are very good at their job but this morning I was accused of not complying with my medication and therapists instructions and since I no longer have a therapist I find that odd and I suspect that constitutes as grounds for harassment and is illegal that’s just my guess anyways it’s not like I know anything about the law….. :/

Public service at its WORSE!n60+ people in wait-line; only 1-2 person at the counter. Very slow service.nBring an iPad with extra battery packs because you will be waiting minimum 3 hours. Arrived at 7:30am before opening, left at 11:15am !!!nnThis place is a shame for human dignity. There are maybe 10 chairs for 60+ people. People are literally seating on the floor. The waiting line goes to outside of the building. Some people are waiting under the rain because the waiting room is too small.nWondering where the tax money goes to get such a poor public service... The whole city of Ottawa and Gatineau goes to this only police office for their police check record. A complete non sense. Why let one place make all the processing? Why not do it in the other police stations to spread the work load? Very bad management. The worst is that it cost $50, a racket!