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Reviews, get directions and information for Once Upon A Child

Once Upon A Child

About

Once Upon A Child buys and sells gently used kids’ stuff. We pay on the spot for clothing, toys, equipment and furniture.

Story

At Once Upon A Child we offer parents a fun and convenient way to buy and sell gently used kids stuff, making saving money on children's clothes, toys, baby furniture and equipment a reality every day. We focus on quality, safety, and value – the same things you feel important for your own families.

Address: 210 Glendale Ave, Unit A-10, St. Catharines, ON L2T 3Y6, Canada
Phone: (905) 684-6822
ac.oohay@senirahtactscauo
State: Ontario
County: Niagara Regional Municipality
City: Glenridge
Zip Code: L2T 3Y6


Opening Hours

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:30 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
used to be my go to place to shop for both of my children. it will not happen again. I shopped a sale advertised and nobody said anything about it being a final sale. I had a handful of items I wanted to exchange- not even return for refund, and I was denied. nobody apologized for the miscommunication, or lack there of, and the manager refused to even make eye contact with me. also, when the points went from a paper card to the paperless, they "lost" 2 cards worth of points I had, again without an apology. a total of 40% off evaporated into thin air and when I confronted them about this they insisted it must have been my fault. terrible customer service. I would rather pay full price for new clothes with appropriate exchange periods than shop there.
7 years ago (23-04-2018)
I have been shopping here for a long time now, I love this store! Great selection of clothes, although I find some of the clothing to be a bit pricey. Toys are always a great find at this location. The toys and shoes have good cheap prices, which I enjoy. Staff are always friendly :) my children love coming here!
8 years ago (03-12-2017)
I live in Toronto but prefer to go to this store instead of the 3 stores in Toronto. This store is much larger than the ones in Toronto. The staff is way more friendly and helpful (I've told the management twice). They have a large selection of used toys, clothes, books, etc. They also have some new/unused items. They give loyalty points (1 point for every $20 bought/sold to them). It used to be that 20 points gets you 20% off your entire purchase but in Aug 2017 when they converted to use Vincinity, it now takes 40 points to get 20% off.
8 years ago (13-11-2017)
Nice store for used stuff.. some new things in there.. Will go back.
7 years ago (08-02-2018)
Super busy, tiny aisles and not a ton of selection for sizes past 9m. You can find some gems if you have time to look for a while or you're looking for small sizes, but on the whole I wasn't thrilled.
8 years ago (19-01-2018)
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