O'Reilly Auto Parts

Went in the store to get an item that the website said was in stock, The first person to help me was "Frank" a respectful and polite employee. When he and I could not find the item we asked another employee at the counter for some assistance, "Tim" who was very condescending and rude to his coworker and me. Telling us we did not look and that it was there on the shelf!! He did not offer to help us, I had to ask him to show us just where we might find said part. With a very reluctant and arrogant attitude he led us down the aisle to where Frank and I had just looked and pointed to products that were not even close to what we told him we where looking for. I explained to him again the item I was interested in and he just kept saying its right there, referring to product that do not even come close. Because of his self righteous stubborn headed demeanor I will never again set foot in that store and will tell everyone I know the area about my experience there. The only reason i was able to give the 2 stars is because "Frank" was a great guy. It's to bad to see one bad apple "Tim" spoil the bushel.
9 years ago (27-07-2017)

I love the fact that you can take your vehicle in and they'll tell you what the lights that are going off mean
9 years ago (09-09-2017)

They go out of their way to get your parts the right quickly for a reasonable prices.
9 years ago (20-07-2017)

Found the four wheel drive switch I needed for my 92 Chevy quickly and had it in stock can't complain
9 years ago (01-07-2017)

Nice sized store. Good service
9 years ago (18-07-2017)