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Numerica Credit Union - Sprague Branch

  1. Spokane Valley
  2. Spokane County Atm

Reviews, get directions and information for Numerica Credit Union - Sprague Branch

Numerica Credit Union - Sprague Branch
Address: 4909 E Sprague Ave, Spokane Valley, WA 99212, USA
Phone: (509) 535-7613
State: Washington
County: Spokane County
City: Spokane Valley
Zip Code: 99212


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
DECEPTIVE PRACTICES – Numerica Credit Union issued a vehicle loan with a life insurance policy for my mother and step dad. My step dad passed, and the loan agent (Trevor) that initiated loan with us a year and half ago assisted with filing the death certificate. Trevor later called the house and let us know he just learned that the policy would only cover 25% of the loan value because he was over 70. My step dad was over 70 when Trevor sold him the policy and did not explain that to him, I was there. Trevor very plainly explained multiple times that if either of them died that the loan would be paid in full. At my request his branch manager (John - U-City Branch) called me. He made excuses and kept repeating that he stood behind his employee and knew that he would have fully reviewed the policy with us. I felt that I was not getting any help in resolving the issue so I asked John for the name of his Boss. He literally laughed at me and told me he stands behind his employee. I feel like Trevor was deceptive in selling them an insurance product that did not offer the protections he promised, he did not go over the terms of the policy or he would have known before this afternoon that the policy did not provide full coverage at his age. At a minimum these are deceptive practices.
7 years ago (06-02-2018)
The experience was amazing. I was setting up an account with them and there costumer service is top notch and puts the costumer first in everything they do. The first thing that the girl said when I came in was want some water or coffee? It makes me feel good that there is still some comapanies that work there tail end off to make the costumer happy and satisfied.
8 years ago (22-06-2017)
Always friendly and helpful every time. My grandson loves the kids game station there, and the cold water is a welcome treat when doing errands on a hot day. Great people!
8 years ago (05-07-2017)
Transferred from a bank to Numerica CU, could not be happier with them, from beginning to end opening checking account. Able to earn money off my money! Standard banks better step their game up, no one wants to be charged for using their money. Also getting a auto loan through Numerica with sub-par credit they are getting me AMAZING rates, anybody debating about a transfer to NCU, stop wondering and make that switch
8 years ago (20-06-2017)
The whole staff is always smiling and it seems like such a nice atmosphete. Taytum, in particular, was FANTASTIC! She made an unfortunate situation into a positive one and I felt that she understood that life happens and that things can be fixed with a nice attitude. 5 stars to an awesome team!
9 years ago (29-12-2016)
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