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ATM (Chase Bank)

  1. Spokane Valley
  2. Spokane County Atm

Reviews, get directions and information for ATM (Chase Bank)

"Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC."
Address: 12005 E Sprague Ave, Spokane Valley, WA 99206, USA
Phone: (509) 353-3045
State: Washington
County: Spokane County
City: Spokane Valley
Zip Code: 99206


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews
I switched from stcu to chase a couple months ago, HUGE MISTAKE. Every time I’ve tried to deposit a check to them it takes a ridiculous amount of time for the money to be available for me to use. I deposit the same amount from the same company consistently and there’s always a problem. Ive tried to cash them with the teller and there was an issue with that too. I have to leave for vegas in the morning and since they have decided not to give me my money for weeks I’ll be eating ramen for breakfast lunch & dinner while I’m stuck there! Thanks chase. So glad I opened an account with you so I can make extra stops and pay fees to MONEY TREE to ever see my money.
I'm leaving chase because of this branch there drive up ATM hardly ever works you tell them inside they say there is nothing we can do about that the ATM is ran by a vendor sure there is something they could do about it get a new vendor Also I've been with chase 10 years
I would never recommend anyone to chase. They lied to me by saying they would help me then refused later on. And I went into cancel my account because I was scammed recently and I can no longer have that account. Natasha helped me cancel it but made me feel stupid and helpless. She was so rude and not quite about it either everyone could hear what she was saying. I admit I wasn't smart to fall for a scam but to make me feel stupid about it and pretty much call me stupid is not okay. Unless you are helping chase they won't help you. They don't care about you but themselves I am utterly hurt by how I was treated.
If my money is in a bank and I want to add a person to my account, I should be able to do so. I shouldn't have to waste time, take time off of work because the service isn't available online, to be told I have to schedule an appointment. Absolutely absurd! Do better!
I came to this branch to close an account. The account closure had been approved by Chase and through the amazing customer service of Yvonne. Yvonne is a customer service ninja if I ever saw one. The problem is that this branch specifically Sonja refused to help me close the account, refused to call Yvonne, told me to go somewhere else. Simply said that I couldn’t be helped that day because they had no more appointment slots and she had someone coming in 10 minutes. After another call to Guru Yvonne she sent me to another Customer Service Jedi Brenna at the Sullivan branch who closed the account in less than 10 minutes! Can’t say enough bad things about how I was treated by Sonja and her branch. Seek out a different branch.
We had an excellent experience with this branch. Olee was very knowledgeable, helpful, and professional. Not only did he take the time to open a new savings account with us, but he also gave excellent advice on building credit, buying our first home and savings. If you have any needs, Olee is an excellent resource.
Worst customer service of any bank I have ever been to. I have banked with Chase for nearly 20 years. This branch is definitely hurting Chase Bank's reputation. It is an extremely poor reputation of the excellent institution that I've had the pleasure of doing business with all of these years.
I have banked at Chase for more than 20 years in three different states. I have always had good service until now. At the branch on Sprague, there are always a lot of suits standing and sitting around but never enough tellers. The wait time is excessive. Everyone complains but nothing is done. It has been two months since I started using this branch so this is not a one time problem. Today the line was nearly out the door. There were seven cars stacked up at the drive-thru. My advice, go to the branch at Fred Meyer on Sullivan or switch to Banner.
My 5 star review is specific to one employee, OA. I don't think you publish names of employees in reviews for - obvious reasons. OA helped me get the info I needed regarding my Mother's former investment account so I could get that info to the State of Washington. The info was necessary to prove she had no more investment $ so the State could help finance her end-of-life care. After contacting 4 other Chase/JP Morgan locations and being disconnected 3X work at home likely and being told it was not possible the 4th time, OA was a breath of fresh air. He got me the data by requesting his supervisor send it in Chase/JP Morgan secure email to a branch manager within a mile of me So Cal so I could be handed the document needed. He called me repeatedly over 2 days to be SURE it was working so my Mom would have every possible chance of getting financial assistance from the State. He took to heart the need I had and found a way to both get me the info AND make sure the info was secure at the same time. Kudos to OA! Now I will write his Manager.
I wish I could give it to zero Stars f*** this place and everyone that works there I just opened an account not even a month ago and I came in today to try to cash my check in the advanced ATM or whatever and I put my check in to not be able to get any money back today then to wait a half hour for a banker to tell me she could give me $100 today falsely because they couldn't even do that. How do you call yourself a professional business or a bank at that when you let down your customers constantly. I would think anywhere else possible
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