Northwest Bank

1st it started when I could NEVER access my online account. Then all theunderlined fees. Over-rated fees that constantly was happening until I'd call speak with manager then he would have to fix the problem & wave fees. Until finally I left then figuring I would finished with the nonsense. I received a letter from collection company stating that I am responsible for 150.16 to nws. So once again I'm having to call the bank (after I left them 2 months earlier) "why" & "what" is this about? She tells me I left my acct in the negative then a transaction went through after closing account. I say "really"? Hmm interesting because when I went in to close account I was given money back...then I ask why I was never notified via mail about transaction that had gone through after closing acct and she says I was! Really stupid lady!?? If I have the money to send to damn collection agency then I had to pay you! She not once apologized or offered to wave over draft fee. Great doing business with you. ..NOT!
10 years ago (18-02-2016)