North Woodlands Medical Centre

I am not one to go out of my time to write bad reviews, but I am sick of the way I am treated every time I call this place. The receptionists I have experienced all have been extremely rude even after I have been nothing but kind every time I called about my prescriptions NOT getting faxed to my pharmacy. The doctors here are great, but I can’t stand the way I’m treated every time I call. (which I have to end up calling A LOT because my prescriptions never get faxed right away) I’m going to look into getting a new doctor just because of the receptionists here making me so uncomfortable.This is rediculous and I hope you look into getting new staff soon. From the other reviews I’ve read other people have had problems with the attitude of them too.
7 years ago (07-02-2018)

Any time I have tried to call you get nothing but a rude woman on the other line. I think they need a lesson in customer service. the lack of personality is embarrasing.
8 years ago (01-12-2017)

THIS IS HEALTH CARE AT ITS FINEST!!! THEY BOOK MY 5 YEAR OLD DAUGHTER AN APT FOR 620 TODAY..... STILL WAITING (8:10PM)!!! THEY GET PAID ALL THIS MONEY FOR THEIR TIME AND TREAT EVERY OTHER PERSON LIKE SECOND CLASS CITIZENS!!! NOT EVEN IN A ROOM YET..... YOU WORK FOR US.... START HAVING SOME RESPECT FOR PEOPLES TIME.... IF YOU CAN CHARGE US FOR MISSED/LATE APT.... WE SHOULD BE ABLE TO CHARGE YOU!!! YOU SHOULD BE EMBARRASSED..... YES MY 5 YEAR OLD IS STILL WAITING
8 years ago (16-05-2017)

I am very put off by the lack of professionalism at this clinic. My wife and I have been in many times for ultrasounds for our upcoming baby and everytime we're waiting in x-ray/radiology - the same heavy set brunette (camo coat), and blonde (both working at 1230 on May 1) swear like truckers and do nothing but talk about their dramatic lives. If I wanted to be at a bar, I would be at one. But instead I'm at a medical clinic that has the same table manner as two doors down at 2am on a Saturday. Don't know how this passes? I suppose it's just an utter lack of management.
8 years ago (01-05-2017)

I've been going to Brantford Medical Pharmacy since they first opened and until this day I appreciate their professionalism and service.
8 years ago (24-05-2017)