Nordman Restaurant

One of the most comfortable and inviting places in Idaho. Home made breakfast, lunch, and dinner.
7 years ago (18-09-2017)

Won't ever step foot in here. They denied service to a disabled person with a service dog. It happened to be an American veteran on the 4th of July. They claimed they had the right to refuse service to anyone...they better start checking their law books! Update: I have heard that they learned their lesson & apologized to him.
8 years ago (19-05-2017)

Had a very generous portion the steak and eggs for breakfast. The night before I had steak and potato. The people were friendly and I got plenty of ice tea refills the night before and coffee the next morning. I almost forgot the sandwich turkey and spicy peppers was reasonably priced and decent. The servers are very concerned about following the rules, it must be because management or ownership is very strict with them. I changed my order and it was difficult to fix the cashier was very concerned that she followed house procedures. I would be pleased as an owner but based on the rules they aren't going to be trained to allow a service dog. No way are they going to bend the rules if they are not familiar with overriding laws and procedures. Just my best guess because they were all local gals with big hearts not dog or vet haters.
9 years ago (23-08-2016)

Denying an active duty member service is incredibly disrespectful. What's even more concerning is the lack of respect toward customers. I find it appalling that a restaurant would treat ANYONE this way and not only a member of our military.
9 years ago (06-07-2016)

Just saw a veteran was denied service when accompanied by a trained and certified service animal with appropriate legal paperwork. Shame on you folks. I will save my business for another restaurant until a public apology is brought forth.Addendum: it looks like this has been resolved. Good job!
9 years ago (08-07-2016)