Nitza's Pizza

I came in Saturday evening and placed an order to go, an incredibly sweet girl helped me through the menu as it was my first time ordering. I am vegetarian and she recommended lots of delicious pizzas! I am not sure what her name is but she had dark long hair and red nails. She was super kind and helpful. 100% recommended

What happened to this used to be a gem place? We've been coming to this place for over 20 years. We are from Edmonton and we drive to this place all the time, that's how much we loved it. We also raved about it to family and friends. However we were very disappointed from our last visit after the pandemic. The friendliness is no longer there. The lady who is taking orders makes you feel that she is doing you a favor by taking your order. She was very unfriendly, no smile and very rude ad not very helpful. This isn't a place for someone who does not have a customer service skills. Then let's talk about their pizza. Before they were very good now however it is awful and very disappointing. Hardly any topping, hardly any cheese and very dry. When you are ordering a special pepperoni pizza and for the price that you pay you expect it to be that, but it wasn't. What a waste of our time. We will never go back. You guys needs to go back to how you were, the reason why you were sought by many. Look after your customers the way you used to.

Had a cheese donair with an order of fries. The donair was hands down the best I have had in a long time. I used to eat at Nitzas all the time and now I remember why. The fries were hot and very tasty by themselves and with paired the donair, and they give you LOTS of fries. Place is not new but that has no effect on the quality of food and service which was fantastic. Great place and definitely eating there more. If you are reading this, stop by this place or order and try it and you decide. Thank you Nitza pizza in St. Albert

I don’t know how this place has a 4-star rating!? This is the worst pizza I ever had, period. Gross, cold, soggy crust, dirty tasting meat, hardly any cheese….absolutely terrible.

Not the Nitzas it used to be. I used to love this place as a teen back in the 90s. I tried it again for the first time in a long time, and I couldn't really say it was as I remembered. Very Light on toppings and tough, chewey bread. I'm gonna say this place is off the list going forward.

Just placed an order about an hour ago and it was the best thing ever. The food is great but the customer service was amazing. A girl with dark curly hair helped me place the order and was so sweet and patient. Would recommend

Hey folks! I am gonna let you know about the hygiene concern about this location. I went to place a order for a Donair the guy over the counter was touching his face so many times and rubbing his nose ,walking around Donair section and preparing the food ,for me it was a big no no for me to walk away from the place also he was not even wearing gloves to touch the veggies and how can I trust the guy to even smoke or use the washroom and clean his hands after. if in front of me he was touching his face constantly and his nose. the management should make sure to put the hygiene factor as a priority, I heard some staff saying him Bob and some order details so i can pinpoint the guy Regardless I am not going back until they make sure staff is fully aware of these hygiene factor

We order and they said at least 45 min to a hour. Granted we are. Only 5 min away but when the pizza show up in 15 min I was surprised. The pizza was cold and very under cook, we had to cook it again. After we cook it again the pizza was the greatest. We phone the place back and never really had any apologies and just ask what we want and seam to be in a hurry to get us off the phone. We have ordered from here many times and never a a problem. Be cautious. New staff?

I've ordered from here for literal decades, it has always been great. The donair pizza is perfect, you should try it if you haven't yet. An aside, but one time, years ago, I was trying to walk home in -35C, and as I was passing Nitza's, this one delivery driver gave me a lift. Best restaurant.

Really sad cause I personally love nitzas, but I specifically ordered a gluten free pizza for a celiac family member and asked the lady what meats were gf as well. She assured me that the bacon and donair meat were so that’s what I ordered. My family member immediately stated that her stomach hurt after eating the pizza then proceeded to throw up after. Safe to say it was contaminated or one of the meats actually was not gf. If you’re gluten free or celiac, avoid this place at all costs.