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I got a real hack job from them last week that I had to get fixed somewhere else. Staff were friendly at the front but my hairdresser was really quite rude. Cannot understand why some people are rating this place 5 stars.
8 years ago (25-11-2017)
I had very long hair almost down to my bum and I asked for a trim no longer that 1-2 inches and now my hair is sitting at my shoulders not happy at all.
8 years ago (17-10-2017)
I went here wanting a bleach (from a previously box bleached 1x) /then bright red dye colour.. I ended up getting a blotchy orange/copper color.. I went back and asked questions about the process done, and a possible solution; and, or refund.
- Stuck up and rude owners. My hairdresser was more content and mature about it. Offered to fix it, right as we had a calm possible solution, the Main front desk women started blaming me for the 25 minute job; A bleach to a bright colour. (Standard recommandation procedure. 45 minute to a hour colour correction
- patiencly, belitted publically by them.
I work in retail, so I expect a certain amount of maturity and basic common sense when owning up to the misfortune for all of us involved..
Anyways, I should have walked out of there with my full refund.
They messed up my hair !! for god sakes I am a girl I need to look good. Ĺol
8 years ago (14-09-2017)
I wouldn't recommend going after my last experience or taking the last appointment of the day at any salon for that matter... as I felt very rushed & unsatisfied. I feel like my cut would have come out better if the stylist wasn't trying to get me out of there so fast.
They made me pay before my cut was even finished & the stylist was blatently irritable.
9 years ago (01-07-2017)
I was in from out of town and decided to get my hair cut for a wedding I was going to . I showed Marlene a picture of exactly what I wanted .. (a longer bob with an angle cut )
She said ok and proceeded to cut me short layers on top as well and use the razor blade to fringe my hair around my face when I specifically said to keep the front long !! She styled it by curling as I asked for the wedding so it didn't look as bad until I straightened it to see the cut and was so upset to find she did nothing like I asked .
She hardly looked at my pic and I felt she wasn't even listlening to what I wanted .
I am incredibly unhappy with the services and can't even say she was that friendly ..
I come to sudbury from time to time and I will never go back here!!!!!!!!!