Nguyen Huong

Their sandwiches are delicious but their service needs some serious work. The prices have gone up to $4 a sandwich which is still pretty decent but they only accept cash.

I have never encountered such horrible service in my life, we are from out of town visiting family, so we are not familiar with this place. We were inline for the sandwich the lady asked us if we want small or large so we asked her what is the different in price between small and large sandwiches, she rudely replied you are lucky you get to eat out, no one asks how much nowadays as long as you get to eat no one care about price. With attitude like that I would not recommend even their banh mi the best in Canada.

Terrible service dirty food they should shut this place down. The lady was trying to sell me a touched sandwich and this is where I draw my boundaries. I asked her to make me a new one. She proceeded to embarrass me and yell at me infront of others all because I asked for a fresh sandwich made infront of me. Health department needs to visit this place asap!

It's not bad but they should toast the sub before like most places. not sure if im supposed to ask for that but just the sub not toasted makes it not great . You dont come to these places for service lmaoo reviews are funny to read. My experience was friendly.

Little Vietnamese banh mi sandwich shop inside the B&T supermarket. It’s cash only. Plenty of parking but it does get busy. There are no tables or seats so it’s takeout.

OMG. I would rate this place negative if given the option. Service was extremely poor. I think all employees were either mute or purely rude as none answered any of my questions. Bought products and the cashier didn't even tell me the total. Would never return to this place.

This place used to be really good and affordable. The food quality really gone downhill. They really cheap out on the meat and veggies on the sandwiches and had price increased. The meat spring roll barely have any meat in it, there’s a layer of dough inside. The service is terrible and with the price increase they should at least keep the food quality the same. They only accept cash which is ridiculous. I also witnessed a worker dropped a few breads on the floor and picked it back up and put it in the bread pile. It should be in the garbage, when I mentioned it they just ignored me. Very disappointing!

Note that this place is takeout and cash only. No dine-in. Their takeout food and sandwiches are pretty good for what you pay for. I like to order the banh mi mostly. For customer service, the women there don't exactly tell you how their ordering system works if you're new, and then get upset as to why you haven't ordered. So if anyone reads this, for the banh mi you have to order on the side during the lineup before you get to the cash or else they panic. Old lady who works there loves to stare if you've apparently done something wrong and the other lady is pushy, and the lady at the cash is ok. Just a 1-star rating for this place though. Everyone who reviewed this place before is right - just to quickly get your food and go. No need to expect amazing and friendly customer service because you will not get any here.

I'm not sure why people are complaining that the sandwiches are expensive when they only range from $3-$5 each. That's very affordable in my opinion, especially with most fast food restaurant prices going up as well. I always order the spicy assorted cuts banh mi and its always very yummy. Sometimes there's more peppers so it's extra spicy and sometimes there's not many and it's quite mild so that can be a bit disappointing but again, it's only $3 so I can't really complain. Service is very fast and what I'd expect from a store like this. I appreciate the efficient no-fluff service so I can just get in and get out. Please remember you can't expect 5-star dine-in restaurant service at a takeout spot so manage your expectations! One thing to note: they only accept cash.

So this store only do take out, u just go in a grab whatever u need then pay. The sandwiches are always good and affordable, I ordered a $3.5 small sandwich and love it as usual. Don’t expect the staff to be very nice but I mean it’s just a take out store they don’t have to be very nice LOL stop complaining :