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Reviews, get directions and information for Newell Furniture

Newell Furniture

About

Based in Montreal, the "Métropole du Québec", Newell Furniture offers a wide variety of furnishing solutions from mid century to scandinavian and modern.

Story

Newell Furniture is a furniture store based in Montreal Quebec that introduces high-end mid-century, modern contemporary and Scandinavian functional design furniture collection at accessible prices.

Unlike the traditional furniture stores business model that charge hefty mark-up rates due to various layers of intermediaries such as importers, distributors, shopping stores operating expenses, we provide an easy shopping experience that ships furniture from manufacturers directly to your door which results in significant savings to you.

Aside from high-end design, our furniture collection also focuses on functionality that will maximize the use of spaces for small condos such as storage sofa, storage beds, sofa beds and extendable dining tables.

With a 30-day refund policy, we guarantee your shopping satisfaction or we will refund your money.

Address: 3rd Floor, 998 Boulevard Saint-Laurent, Montréal, QC H2Z 9Y9, Canada
Phone: (514) 568-8896
moc.erutinrufllewen@ofni
State: Québec
County: Communauté-Urbaine-de-Montréal
City: Montréal
Zip Code: H2Z 9Y9


Opening Hours

Monday: 11:00 AM – 6:00 PM
Tuesday: 11:00 AM – 6:00 PM
Wednesday: 11:00 AM – 6:00 PM
Thursday: 11:00 AM – 6:00 PM
Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 6:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
I live in a condo in Toronto and the elevator booking rules are quite strict, so I had to order everything from the same store so that I only need to book the elevator once. Decided to buy from an online store since it's so much cheaper, but wasn't sure what to expect as this is my first time doing so. I estimated how the furniture would look like in my condo by putting paper cut to the furniture's size on my floor, and hoped for the best. The furniture came in about a week after ordering, and the delivery company called me in advance to confirm the date and set up a time. All in all really pleased, the quality is excellent (especially for the price!!) and my friends keep asking me where I bought them. One even said my place looks like a model condo! Two thumbs up - keep up the great work!
10 years ago (22-09-2015)
Bought a table/desk and there weren't any instructions. Getting help was not easy and had to deal with someone who didnt communicate well in English, or French. Took manager a long time to respond to my queries. The people in the store are very friendly and helpful, but god forbid you have an issue with what you ordered. I would prefer to go to a higher end store, next time, like Mobilia, and Hudson Bay, where the customer service is really great and they handle issues, WHEN and if you have them. The store is in China town, in Montreal, not the best location. Showroom is a bit off. Make sure you go and see the items in person, and all of their products are copies of other items that you can really get cheaper at more established stores.
9 years ago (21-10-2016)
Highly recommended for anyone looking for functional, stylish and affordable furniture! The website is easy to navigate - the customer service and responsiveness has exceeded our expectations and the furniture itself is of high quality and durability. We've purchased a bed, entertainment unit and now a coffee table. I think a sofa is next!
9 years ago (10-06-2016)
Unreliable and horrible customer service. We put a deposit down and ordered a coffee table from Newell Furniture while at the Toronto Home Show on March 20, 2016. We were initially promised delivery in May. This delivery got postponed 4 times to June, July and finally August. Each of those communications to inform us of the delays were initiated by me (the customer). We followed up in August and, after 4 months, they advised us to cancel the order and get a refund. It was constantly us (the customer) who had to call to follow up on the status of our order rather than Newell. They blamed the overseas manufacturer for the problem rather than take ownership of it themselves. I'm really disappointed by this experience. In addition to the table, we also asked the sales rep to provide us some information on some dining chairs following the show. That sales rep never got back to us. If other accounts are handled the same way as ours I don't know how this company will stay in business. If they go bankrupt, any deposits that customers leave with them will be lost.
9 years ago (09-08-2016)
The best customer service I experienced with a website ever! They answered to my questions by email and helped me understand the shipping fees for Toronto.
10 years ago (15-09-2015)
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