New Credit Health Centre - Haldimand County

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"Doctor Prague Health Centre Prague. International Clinic Prague. House, hotel calls 24hrs +420 603 433833, +420 603 481361. All Branches of medicine. Western standard medical services. English and other languages."

Address: Haldimand, ON N0A 1E0, Canada

Phone: (905) 768-1133

State: Ontario

County: Haldimand County

Zip Code: N0A 1E0

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Reviews

Doctor and nurse were extremely lovely and very helpful.  We got seen straight away and all follow up medications were provided. Super easy to get to and located with plenty of signage. Yes, the prices were expensive but this is what I would expect when having to get a doctor straight away in a different country, with all medications included in cost.

Insanely expensive with no reason to it. I had no other choice due to injury where I received diagnosis and medication, but the price shockingly too hight paid, but noted. Then years later I had to use private medical service in a different country and see miracles, the price was 1/10 of the price in Prague with this 'Doctor'. ...still have the bills because I had to keep them - total of some 24,000 CZK for 2 visits - 1.5 hours.

They used to be a decent place many years ago but now they care more about your money than you as a patient. Be aware they will charge you 5000 Kc $200 for the consultation and in my case another 8000 Kc $350 for unnecessary blood tests without telling me what the cost would be. And they DO NOT have any contracts with insurance companies.  If you need an emergency treatment or care it is better to go directly to a Czech hospital. If you need a specialist contact him/ her directly,  you would save time and money and you would be better off after all.

This place is straight-up money laundering operating for US embassy. They charge 3x more than anyone in the area and there is nothing you can do because this is the only approved place in Prague.

Run. Run from here. Don't even think about coming here. Here you will be humiliated and robbed. Especially if you want to undergo a medical examination here for submission to the US Embassy. It costs $700 for each person, by the way. The meeting was scheduled for 9 am. I came with a three year old child. No one cares, we waited 2 hours because the doctor took those who came without an appointment to make more money. The prices here are exorbitant. After 2 hours, the doctor went to the reception to talk on the phone. And you know what? He suddenly turned to us and started yelling at us so that my child would not make any noise while he was on the phone. Literally yell, very loud and rude. "Bad man", what did you expect from a three year old that you force to sit in the waiting room for 2 hours? Just meet us at the time you appointed, it's simple. To my indignation, he replied, "If you don't like it, get out of here." He knows very well that he is the only doctor in the whole Czech Republic and people have no choice. This vile creature kindly communicated with my wife in just 10 minutes, but don't be fooled - this is a disgusting person. I wish this doctor the very worst.

I had a great experience here, they got me in right away and I didn’t wait long at all to see the nurse and doctor. All the staff that I interacted with were very understanding and knew what they were doing. I can’t really speak to the insurance part of things as I am an American without international health insurance but they did provide me with receipts/info to file a claim myself. Considering the urgency of my situation and that they got me in very last second, the amount that I paid out of pocket was pretty reasonable. I would definitely return here if I ever had problems again.

Doctor is very thorough and good. Short waiting time. Staff is professional and nice. Location was easy to find. Would give 5 stars, but its very expensive. I spent around 300 EUR. If you have the money, or if your insurance covers the visit then i would definately recommend this health centre.

I don’t know why everyone is giving this place such bad reviews. It’s a private clinic that caters to travelers who fall ill. The doctor and the nurse are so calm and kind. My husband is very sick and they are taking the time to take good care of him.  I’m sure it’s all very expensive and we will have to pay out of pocket and then our global insurance will reimburse us. BUT I honestly appreciate how up front they are about that.  We felt so well cared for by these kind people

The doctor I had was good and thorough, and spoke good English. The issue is that even though they are a clinic that caters to tourists, they refused to provide the documentation I needed to file a claim. They would not provide itemized records of the prescription drugs with the price, which is what the insurance company asked for. I even handed over the phone to the clinic so they could talk to the insurance agents, and they still refused. I think they know they are ripping off tourists and they are worried that they will be shut down. I would recommend going elsewhere to seek medical treatment where they aren't going to gouge you and where there is a little more patient centred care and customer service.  I would not gonna here.

These reviews are brutal. But I have to be honest the service was exactly what I needed. No waiting and in and out pretty fast.  I don’t care that I paid more. I have medical insurance and I already claimed it and got 80% back. I’m not going to commute 45 minutes each direction to a place that’s half the price.  I’m on vacation. If your a local you have time to look around.  And if you have a cough stay home. Don’t complain that you went to a doctor about it and they charged you money. Ask your doctor how long they went to university.

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